Guest Experience Host

Heartwood Collection; Cheltenham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training programme

Employee Assistance Program

EarlyPay

Enhanced Maternity & Paternity leave

Referral Bonus 1500

50% off food at Heartwood Inns & 20%…

Birthday gift

Long Service Recognition

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection in the United Kingdom is seeking a passionate Runner to join our cosy pubs and brasseries. You will deliver friendly, attentive service, support colleagues, and ensure guests feel at home.

With our Stepping Stones training, EarlyPay, and staff perks, you’ll grow in a welcoming, award-winning group as we expand to more locations. Join us for a lively team, competitive perks, and career progression in hospitality.

Qualifications

• You’re a people person who makes guests feel special.
• You’re flexible, reliable and passionate about delivering excellent service.
• Eagerness to learn and understand hospitality.

Skills

People skills

Guest service

Flexibility

Job description

Heartwood Collection in the United Kingdom is seeking a passionate Runner to join our cosy pubs and brasseries. You will deliver friendly, attentive service, support colleagues, and ensure guests feel at home.

With our Stepping Stones training, EarlyPay, and staff perks, you’ll grow in a welcoming, award-winning group as we expand to more locations. Join us for a lively team, competitive perks, and career progression in hospitality.