Hospitality Assistant

Compass Group UK; Newcastle upon Tyne; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Great training and development

Life assurance scheme

Wellbeing strategy

Employee events

Job summary

CH&CO, part of Compass Group UK&I, seeks a Hospitality Assistant (Zero Hours) to support operations in Newcastle upon Tyne on a casual basis. You will greet guests, serve with a personalised touch, and know the menu to recommend items, helping to maintain a positive brand image across our channels.

We offer comprehensive training, life assurance, wellbeing support, and regular events as part of our commitment to valuing colleagues and supporting development opportunities.

Qualifications

• People-facing service experience is helpful.
• Ability to work in a fast-paced environment.
• Willingness to learn about the menu and make recommendations.

Responsibilities

• Greeting and looking after our guests to ensure they leave delighted.
• Serving customers with a seamless, personalised experience.
• Being knowledgeable about the menu and recommending items.
• Representing CH&CO and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards and Health & Safety regulations.

Skills

Guest service

Customers greeting

Menu knowledge

Team player

Communication skills

Tools

Food hygiene knowledge

Job description

We're currently recruiting a dedicated Hospitality Assistant (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.

As a Hospitality Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Chartwells and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1108/48862001/52826127/BU #Vacherin

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!