Meeting Room Hospitality Assistant

Compass Group UK; Dacorum; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free meals

Onsite parking

Pension (contributory)

Career Pathways & MyLearning

Digital GP access

Travel discounts

Shop discounts

Cinema discounts

Cash rewards

Wellness & mindfulness classes

Discount sharing with friends/family

Job summary

Compass Group UK is currently recruiting a dedicated Hospitality Assistant to support the smooth operation of Chartwells on a permanent full-time basis, contracted to 40 hours per week, 52 weeks per year. You will deliver high-quality hospitality services in meeting rooms and client areas, set up rooms for events, and ensure food safety and service standards are met.

The role offers opportunities for career progression within a leading contract catering company, with comprehensive benefits and a

Qualifications

• Previous experience in hospitality, catering, or customer service (contract catering experience desirable).
• Friendly, professional, and client-focused with a strong service mindset.
• Reliable, punctual, and well-presented.
• Excellent attention to detail and pride in delivering high standards.
• Able to work independently and as part of a team.
• Comfortable working in a fast-paced, client-facing environment.
• Strong communication and interpersonal skills.
• Ability to follow procedures and maintain food safety and hygiene standards.
• Flexible and adaptable to meet business and client needs.
• Willing to learn and develop within a contract catering environment.

Responsibilities

• Deliver high-quality hospitality service to designated meeting rooms, boardrooms, and client areas
• Set up rooms for meetings and events, including food, beverages, tableware, and equipment in line with service standards
• Provide timely delivery and replenishment of food and drinks during meetings and events
• Ensure presentation standards are consistently met, with attention to detail and cleanliness
• Clear and clean meeting rooms promptly after use, ensuring spaces are reset and ready for future bookings
• Maintain high levels of customer service, ensuring client satisfaction at all times
• Engage professionally with clients, responding to requests and resolving issues efficiently
• Follow food safety, hygiene, health & safety, and company procedures at all times
• Support with stock control, replenishment, and reporting of shortages or issues
• Work collaboratively with catering, kitchen, and on-site teams to ensure smooth service delivery
• Adhere to service schedules and respond flexibly to changing client requirements

Skills

Hospitality experience

Customer service

Professional attitude

Punctuality

Teamwork

Communication skills

Job description

Compass Group UK is currently recruiting a dedicated Hospitality Assistant to support the smooth operation of Chartwells on a permanent full-time basis, contracted to 40 hours per week, 52 weeks per year. You will deliver high-quality hospitality services in meeting rooms and client areas, set up rooms for events, and ensure food safety and service standards are met.

The role offers opportunities for career progression within a leading contract catering company, with comprehensive benefits and a