Hospitality Assistant

Vacherin; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life assurance

Wellbeing programme

Personal development and training

Employee discount vouchers

Regular social events

Holiday purchase scheme

Free meals

Job summary

Vacherin is seeking a Hospitality Assistant to be the face of CH&CO on a full-time basis. You will deliver exceptional customer service, join a team that takes pride in its people and brand, and work in a fast-paced environment with 40 hours per week.

You will greet guests, provide personalised service, know the menu, and support a culture that rewards dedication and teamwork within Compass Group UK&I.

Qualifications

• Deliver outstanding service to guests with a friendly approach.
• Provide menu knowledge and make confident recommendations.
• Represent the brand professionally while following safety standards.

Responsibilities

• Greet and look after guests to ensure delight at departure.
• Serve customers with a seamless, personalised experience.
• Be knowledgeable about the menu and offer recommendations.
• Represent CH&CO/Compass Group UK&I and maintain a positive brand image.
• Comply with food handling and hygiene standards.
• Comply with health and safety regulations.

Skills

Customer service

Team player

Communication skills

Initiative

Work under pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Benefits

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals

Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/2209/48775001/52828790/R/BU #Vacherin

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!