Guest Experience Front Desk Supervisor

Valor Hospitality Careers - UK; Chester; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Room rates from £30 Bed & Breakfast

Discounted stays for friends andfamily

50% dining discount

Free meals on duty

High-street discounts

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

DoubleTree by Hilton Chester Hotel and Spa is seeking team members to warmly welcome guests, provide information about hotel services, and assist with local area inquiries. You’ll help ensure a smooth check-out experience, keeping guests happy throughout their stay.

We operate 7 days a week with flexible shifts; we offer nationally recognised apprenticeships and extensive brand training to support your hospitality career growth in a branded hotel environment.

Qualifications

• Experience in guest-facing hospitality roles.
• Ability to handle busy, fast-paced environments.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and provide helpful information about hotel services and local area.
• Answer questions accurately and assist with guest needs.
• Ensure smooth check-out experience and guest satisfaction.

Skills

Customer service

Branded hotel experience

Flexible shifts

Job description

DoubleTree by Hilton Chester Hotel and Spa is seeking team members to warmly welcome guests, provide information about hotel services, and assist with local area inquiries. You’ll help ensure a smooth check-out experience, keeping guests happy throughout their stay.

We operate 7 days a week with flexible shifts; we offer nationally recognised apprenticeships and extensive brand training to support your hospitality career growth in a branded hotel environment.