Guest Experience Floor Manager | Premium Hospitality

Skylon; Greater London; In loco; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Industry-leading pay

50% restaurant discount

Salary streaming & early access

Employee assistance program 24/7

Healthy meals on shift

Recognition awards

Training & development

Holiday entitlement growth

Volunteer day

Refer a colleague

Descrizione del lavoro

Skylon in London is seeking a dedicated Floor Manager to oversee the waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will build rapport with guests, lead on dining standards, and mentor staff to deliver exceptional guest experiences.

This fast-paced role at Southbank Centre offers growth opportunities, a competitive salary, and access to our industry-leading benefits.

Competenze

• Warmth, charm and strong interpersonal skills are essential.
• Oversee waiting team and ensure seamless service delivery.
• Collaborate with Restaurant Manager to uphold dining standards.

Mansioni

• Oversee the waiting team and ensure seamless service delivery.
• Support the Restaurant Manager in achieving exceptional guest experiences.
• Mentor and develop front-of-house staff for growth.

Conoscenze

Interpersonal skills

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Leadership

Descrizione del lavoro

Skylon in London is seeking a dedicated Floor Manager to oversee the waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will build rapport with guests, lead on dining standards, and mentor staff to deliver exceptional guest experiences.

This fast-paced role at Southbank Centre offers growth opportunities, a competitive salary, and access to our industry-leading benefits.