Guest Experience & Facilities Coordinator

The Spectator; City of Westminster; On-site; GBP 15,000 - 21,000; Part time

Job summary

The Spectator is seeking a friendly, organized and professional part-time receptionist to be the welcoming face of our busy Westminster office. This front-of-house role is ideal for someone who enjoys interacting with people and ensuring smooth day-to-day running.

The successful candidate will provide an excellent first impression for visitors while supporting the wider team with general reception, facilities and administrative duties.

Qualifications

• Strong communication skills, both spoken and written.
• Highly organised and able to absorb information quickly.
• Problem solver who looks for solutions.
• Proactive and able to work on own initiative.
• Personable with relationship-building abilities.
• Hands-on and efficient; can perform tasks quickly.
• Reliable team player with honesty and integrity.
• Proficient in Microsoft Office.

Responsibilities

• Welcome and assist guests in a warm, professional manner.
• Manage the reception desk and keep the front-of-house area tidy and presentable.
• Answer and direct incoming calls promptly and courteously.
• Monitor the main entrance and manage access to the building.
• Receive, sort and distribute mail; arrange outgoing post and courier deliveries.
• Coordinate facilities tasks with cleaners, security and contractors.
• Support health and safety procedures and assist with office moves as needed.

Skills

Communication

Organisation

Team player

Initiative

Tools

Microsoft Office

Job description

The Spectator is seeking a friendly, organized and professional part-time receptionist to be the welcoming face of our busy Westminster office. This front-of-house role is ideal for someone who enjoys interacting with people and ensuring smooth day-to-day running.

The successful candidate will provide an excellent first impression for visitors while supporting the wider team with general reception, facilities and administrative duties.