Food and Beverage Supervisor

Hilton; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Paid parental leave

Caregiving concierge services

Crisis concierge

Mental health resources

Care for All / EAP access

Job summary

Hilton in Birmingham is seeking a Food and Beverage Supervisor to lead daily banquet operations and deliver memorable guest experiences. You will oversee event execution, coordinate function room setup, and collaborate with all F&B teams to ensure flawless service.

The role emphasizes hospitality, integrity, leadership, teamwork, and ownership, with a focus on delivering delightful stays and maintaining high standards across all events and guest interactions.

Qualifications

• A passion for delivering exceptional hospitality.
• Acting with integrity and ownership of outcomes.
• Strong leadership and teamwork to drive successful events.

Responsibilities

• Delight our guests with a friendly, proactive attitude.
• Supervise events within F&B outlets (breakfasts, lunches, dinners, galas).
• Oversee setup of function rooms, ensuring quality standards and proper layout.
• Communicate event requirements and updates to Food & Beverage teams.
• Oversee post-event breakdown and safe storage of equipment.
• Manage F&B team performance including scheduling, coaching, and recognition.
• Maintain health, safety, sanitation, and alcohol awareness standards.

Skills

Hospitality

Leadership

Teamwork

Guest relations

Problem solving

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Beverage Supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you'll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Supervise execution of events: Plan, organize, and execute various events within our F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Manage team performance: Oversee F&B team, including scheduling, supervision, coaching, and recognition
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.