Guest Experience F&B Assistant — Free Meals & Career Growth

Delta Hotels by Marriott Bexleyheath; Bexleyheath; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals

Uniform provided

Discounts (Marriott Card)

Pension

Employee assistance programme

Career growth

Training programs

Job summary

Delta Hotels by Marriott Bexleyheath is seeking a friendly and dedicated team member to deliver exceptional hospitality in our dining areas. You will welcome guests, take orders, explain menu items, and ensure a polished dining experience within a supportive Marriott environment.

As part of our team, you will uphold high standards of cleanliness and service while coordinating with kitchen staff and promoting specials.

Qualifications

• At least 1 year of related work experience in a customer service role.
• Strong communication and interpersonal skills.
• Ability to handle guest inquiries professionally.

Responsibilities

• Welcome guests with a warm, friendly demeanour and provide a positive dining experience.
• Take and serve orders accurately, ensuring quality and presentation standards.
• Provide detailed information about menu items, ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and resolve issues promptly and professionally.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to maintain a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Skills

Customer service

Guest interaction

Communication

Job description

Delta Hotels by Marriott Bexleyheath is seeking a friendly and dedicated team member to deliver exceptional hospitality in our dining areas. You will welcome guests, take orders, explain menu items, and ensure a polished dining experience within a supportive Marriott environment.

As part of our team, you will uphold high standards of cleanliness and service while coordinating with kitchen staff and promoting specials.