F&B Guest Experience Specialist

Delta Hotels by Marriott Preston; Broughton; On-site; GBP 21,000 - 26,000; Full time

Job summary

Delta Hotels by Marriott Preston is seeking a Food & Beverage Associate to join the team. The role involves delivering a memorable dining experience, setting up service areas, communicating with kitchen staff, and engaging with guests to understand and meet their needs.

Key duties include maintaining cleanliness, handling guest interactions, taking room service orders, and supporting other team members to ensure smooth service across all F&B outlets.

Responsibilities

• Guest Experience: Address guests' service needs in a professional, positive, and timely manner.
• Operational Excellence: Work across all Food and Beverage areas including Restaurant, Bar, Room Service or Conference and Banqueting.
• Health, Safety & Compliance: Follow safety policies and procedures to ensure a clean, safe environment.
• Communication And Working With Others: Support co-workers and maintain positive working relationships.
• Cash & Bank Handling: Process payments and ensure accuracy in transactions.

Job description

Delta Hotels by Marriott Preston is seeking a Food & Beverage Associate to join the team. The role involves delivering a memorable dining experience, setting up service areas, communicating with kitchen staff, and engaging with guests to understand and meet their needs.

Key duties include maintaining cleanliness, handling guest interactions, taking room service orders, and supporting other team members to ensure smooth service across all F&B outlets.