Guest-Focused F&B Assistant | Free Meals on Shift

Delta Hotels by Marriott York; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room discount

F&B discount

Leisure club access

Brand partner perks

Free meals during shifts

Staff parking

Learning & Development

Employee Assistance Programme

Benefits website

Job summary

Delta Hotels by Marriott York is seeking a friendly server to provide food and beverage service to guests in a busy hotel environment. You will take orders, coordinate with the kitchen, and ensure guest satisfaction throughout the meal with accurate billing and payment processing.

Role involves maintaining cleanliness, adhering to health and safety policies, and collaborating with colleagues across departments to deliver a high standard of service.

Responsibilities

• Serve food and alcoholic beverages to guests following service standards and legislation.
• Set tables according to event type and service requirements.
• Answer questions on menu choices and communicate with kitchen about queries and delays.
• Record orders accurately using the hotel POS at the time of order.
• Check with guests throughout meals to ensure satisfaction with courses and drinks.
• Maintain cleanliness and presentation of work areas, crockery, glassware and equipment.
• Complete closing duties: clean and store equipment, restock supplies, switch off lights, close checklists.

Job description

Delta Hotels by Marriott York is seeking a friendly server to provide food and beverage service to guests in a busy hotel environment. You will take orders, coordinate with the kitchen, and ensure guest satisfaction throughout the meal with accurate billing and payment processing.

Role involves maintaining cleanliness, adhering to health and safety policies, and collaborating with colleagues across departments to deliver a high standard of service.