Guest Experience & Events F&B Associate

Delta Hotels by Marriott Worsley Park Country Club; Walkden; On-site; GBP 18,000 - 24,000; Full time

Job summary

Delta Hotels by Marriott Worsley Park Country Club in Walkden is seeking an enthusiastic Food & Beverage Associate to support guest experiences across our hotel restaurant, room service and events. You will host weddings, golf outings, corporate guests and leisure visitors with a focus on memorable service.

The role involves greeting guests, advising on menus, processing orders in MICROS, handling cash, and coordinating with the kitchen to meet dietary requests.

Qualifications

• Experience in hotel restaurant and room service operations.
• Ability to assist guests with menu options and dietary needs.
• Familiarity with MICROS till system.

Responsibilities

• Prepare and monitor restaurant and room service areas.
• Provide a warm welcome to guests, advising them of menu options.
• Record all transactions in the MICROS till system at time of order.
• Provide food and beverage service, including alcohol and non-vegetarian items.
• Communicate with the kitchen regarding menu questions, wait times, recook orders and dietary needs.
• Carry out room service duties.
• Complete closing duties, including cash handling/banking.
• Report maintenance or security issues to supervisors.
• Participate in training when required.

Skills

Customer service

Communication

Cash handling

Attention to detail

Teamwork

Tools

MICROS till system

Job description

Delta Hotels by Marriott Worsley Park Country Club in Walkden is seeking an enthusiastic Food & Beverage Associate to support guest experiences across our hotel restaurant, room service and events. You will host weddings, golf outings, corporate guests and leisure visitors with a focus on memorable service.

The role involves greeting guests, advising on menus, processing orders in MICROS, handling cash, and coordinating with the kitchen to meet dietary requests.