Guest Experience Duty Manager - Part-Time

LLOYD'S REGISTER INTERNATIONAL; Cartmel Fell; On-site; GBP 23,000 - 31,000; Part time

Job summary

Lakeland Arts is seeking a Visitor Experience Duty Manager to oversee front-of-house operations across its venues, primarily Windermere Jetty Museum. The role focuses on delivering exceptional visitor experiences, safety, and presentation standards, while coordinating teams across sites.

The role is part-time (15 hours a week, two days, mainly Friday and Saturday) with potential for rota flexibility and occasional evenings. Closing date is 22 September 2026, with interview on 28 September 2026.

Qualifications

• Experience in visitor experience or front‑of‑house operations is preferred.
• Ability to lead teams and ensure high standards of customer service.

Responsibilities

• Oversee daily operations of Lakeland Arts venues as a key Visitor Experience team member.
• Lead visitor experience teams to maintain high standards from welcome to farewell.
• Act as on-site Duty Manager, overseeing front-of-house operations and safety.
• Maintain safe, well-presented working environment including health, safety, security, and maintenance.
• Based mainly at Windermere Jetty Museum with potential to cover other sites for rota flexibility.

Job description

Lakeland Arts is seeking a Visitor Experience Duty Manager to oversee front-of-house operations across its venues, primarily Windermere Jetty Museum. The role focuses on delivering exceptional visitor experiences, safety, and presentation standards, while coordinating teams across sites.

The role is part-time (15 hours a week, two days, mainly Friday and Saturday) with potential for rota flexibility and occasional evenings. Closing date is 22 September 2026, with interview on 28 September 2026.