Guest Experience Coordinator

Red Bull Racing & Red Bull Technology; Milton Keynes; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

On-site gym

Free daily food allowance

Mental health and wellbeing support

And many more!

Job summary

Red Bull Technology Group Milton Keynes is seeking a proactive Front of House and Campus Operations Host for a 12 Month FTC on-site role. You will welcome guests, support partners and suppliers, coordinate arrivals, security access, and on-brand merchandising in the ORBR Shop.

Based at the Milton Keynes Technology Campus, you will deliver premium guest experiences, manage mail and admin tasks, assist with events and activations, and collaborate with Marketing and cross-functional teams to keep

Qualifications

• Experience in fast-paced, customer-facing roles.
• Detail-oriented, organised and proactive.
• Confident communicator with Microsoft 365 proficiency.

Responsibilities

• Guest Experience: Act as the first point of contact for partners, guests and suppliers; provide a welcoming, professional reception aligned with the brand.
• Campus Operations: Coordinate guest arrivals, calls, security access, and parking; ensure smooth daily reception operations; manage on-site merchandise displays.
• Facilities & Presentation: Maintain presentation standards across reception, meeting rooms, and event spaces; manage on-brand merchandising and replenishment.
• Events & Activations: Support internal and external events, including setup and breakdown; collaborate with Marketing and cross-functional teams.
• Administration: Manage mail, fan correspondence, SOPs, stationery orders and purchase orders; assist with ad-hoc tasks.

Skills

Customer-facing experience

Detail-oriented

Organised

Microsoft 365

Team-oriented

Tools

Microsoft 365

Job description

Behind every race-winning team is a world-class support network. Our business functions drive efficiency, innovation and performance, ensuring success on and off the track. If you’re motivated, skilled and ready to be part of something extraordinary, we want to hear from you!

This role ensures all Red Bull Technology Group guests — both internal and external — receive a premium experience when visiting the Technology Campus.

You will support Partners, guests and suppliers by delivering exceptional front-of-house service, coordinating guest logistics, assisting with hospitality and commercial activities, and providing event and administrative support.

Based at the Red Bull Technology Campus in Milton Keynes (no race travel required), you will act as the first point of contact on site — delivering a brand-led guest experience while ensuring smooth, professional day-to-day operations.

This role is a 12 Month FTC and will require 5 days a week on campus

Main Responsibilities

Guest Experience

• Act as the first point of contact for partners, guests, and suppliers.
• Provide a welcoming, professional, and brand-aligned reception experience.

Campus Operations

• Coordinate guest arrivals, calls, security access, and parking.
• Ensure seamless daily reception operations.
• Conduct sales, maintain inventory control and branded merchandise displays in our on-site ORBR Shop

Facilities & Presentation

• Maintain presentation standards across reception, meeting rooms, and event spaces.
• Manage on-brand merchandising and product replenishment.

Events & Activations

• Support internal and external events, including set-up and breakdown.
• Collaborate with Marketing and cross-functional teams to deliver elevated experiences.

Administration

• Manage mail, fan correspondence, SOPs, stationery orders, and purchase orders.
• Support ad-hoc administrative and operational tasks as required.

Skills & Attributes

• Experience in fast-paced, customer-facing roles.
• Detail-oriented, organised, and proactive.
• Flexible with working hours and adaptable to change.
• Confident communicator with Microsoft 365 proficiency.
• Team-oriented and solutions-focused.

Keen to be part of the team that keeps everything ticking behind the scenes at Red Bull Technology Group? Join our Team and enjoy some seriously good perks too including:

• On-site gym
• Free daily food allowance
• Support with Mental Health and Wellbeing
• And many more!

Like the sound of it? Come be part of something exciting. Let’s make amazing things happen - together.

At Red Bull Technology Group, we believe our greatest strength is our people. We celebrate every success – together - and know that trust and collaboration are what drive us forward as one team.

We’re committed to building a workplace where everyone can thrive, no matter their background or identity. Diversity fuels creativity, and inclusion unlocks potential. That’s why we actively foster a culture where you can bring your full self to work, feel you belong, and be part of something extraordinary.