Guest Experience Champion — Flexible Shifts & Perks

McDonald's; Newark on Trent; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Skills for life

Employee assistance

Exclusive discounts

Overnight pay

Recognition rewards

Free meals

Career development

Restaurant benefits

Job summary

McDonald’s in the United Kingdom is seeking a Customer Care teammate to help deliver warm hospitality, maintain clean spaces and friendly service. You’ll be the face of the restaurant, welcoming guests and assisting with queries across shift patterns.

No experience is required as full training is provided. Availability across weekdays and weekends, including early mornings, afternoons and evenings, is essential. We value a positive attitude, teamwork and a willingness to learn.

Responsibilities

• Delivering high standards of hospitality and cleanliness
• Providing a personal touch to customers visits to make them memorable
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues
• Strive to go that extra mile to make people feel welcomed
• Creating a warm and welcoming atmosphere, supporting special restaurant events
• Completing tasks in line with training and company guidelines
• Following all workplace safety, hygiene and operational procedures
• Treating customers and colleagues with courtesy and respect
• Working as a supportive team member and contributing to a positive environment

Job description

McDonald’s in the United Kingdom is seeking a Customer Care teammate to help deliver warm hospitality, maintain clean spaces and friendly service. You’ll be the face of the restaurant, welcoming guests and assisting with queries across shift patterns.

No experience is required as full training is provided. Availability across weekdays and weekends, including early mornings, afternoons and evenings, is essential. We value a positive attitude, teamwork and a willingness to learn.