Customer Care & Hospitality — Flexible Shifts

McDonald's; Abercanaid; Sur place; GBP 12 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Free meals on break

Health Insurance

Exclusive discounts

Overnight shift premium

Employee recognition

Résumé du poste

McDonald's in the United Kingdom seeks a Customer Care associate to be the face of the restaurant, delivering a great customer experience across weekdays and weekends. You will welcome customers, keep the area clean, and support queries while helping to create a welcoming atmosphere for everyone.

No prior experience is required as full training will be provided. This role offers a friendly team environment with opportunities to develop hospitality skills and advance within the company.

Qualifications

• No experience required; full training will be given.
• Willingness to learn and follow guidance.
• Strong customer service orientation.

Responsabilités

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues.
• Strive to go that extra mile to make people feel welcomed.
• Create a warm and welcoming atmosphere, supporting special restaurant events.
• Complete tasks in line with training and company guidelines.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Connaissances

Friendly

Communication

Hospitality

Team player

Positive attitude

Description du poste

McDonald's in the United Kingdom seeks a Customer Care associate to be the face of the restaurant, delivering a great customer experience across weekdays and weekends. You will welcome customers, keep the area clean, and support queries while helping to create a welcoming atmosphere for everyone.

No prior experience is required as full training will be provided. This role offers a friendly team environment with opportunities to develop hospitality skills and advance within the company.