Guest Experience Champion

McDonald's United Kingdom; Crawley; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday pay

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to greet customers, assist with enquiries and help keep the dining area clean and welcoming. You’ll be part of a fast-paced team, delivering a positive experience with attentive service and a friendly smile.

Shifts cover various times across weekdays and weekends, requiring energy, reliability, and a customer-first approach to maintain high standards and a warm, inviting environment for guests and their families.

Qualifications

• Excellent interpersonal skills and a positive attitude.
• Ability to stay calm and friendly in a fast-paced environment.
• Willingness to learn and follow brand standards.

Responsibilities

• Greet customers and assist with enquiries in the dining area.
• Maintain cleanliness and presentation of dining areas and toilets.
• Provide a welcoming atmosphere and help create a positive customer experience.
• Communicate effectively with the team and report customer feedback to the manager.

Skills

Customer service

Communication

Teamwork

Friendly demeanor

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to greet customers, assist with enquiries and help keep the dining area clean and welcoming. You’ll be part of a fast-paced team, delivering a positive experience with attentive service and a friendly smile.

Shifts cover various times across weekdays and weekends, requiring energy, reliability, and a customer-first approach to maintain high standards and a warm, inviting environment for guests and their families.