Guest Experience Champion

McDonald's United Kingdom; Peterborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s United Kingdom is seeking individuals for a Customer Care role focused on delivering a welcoming, high-quality customer experience. You will help maintain cleanliness, greet customers, and support queries with a friendly, proactive approach.

No experience is required as full training will be provided. Availability across weekdays and weekends, including mornings, afternoons and evenings, is needed to meet role requirements.

Qualifications

• No prior experience required; full training will be provided.
• This is a customer-facing role with a focus on hospitality and service quality.
• We value a friendly, welcoming attitude and a proactive, team-oriented approach.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Greet customers with a friendly smile and assist with queries.
• Create a warm, welcoming atmosphere during events and busy periods.
• Follow all safety, hygiene and operational procedures.
• Work as a supportive team member to contribute to a positive environment.

Skills

Hospitality

Communication skills

Teamwork

Customer service

Job description

McDonald’s United Kingdom is seeking individuals for a Customer Care role focused on delivering a welcoming, high-quality customer experience. You will help maintain cleanliness, greet customers, and support queries with a friendly, proactive approach.

No experience is required as full training will be provided. Availability across weekdays and weekends, including mornings, afternoons and evenings, is needed to meet role requirements.