Guest Experience Associate - Front Desk & Dining

www.whitbreadcareers.com - jobboard; Melbourne; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on shopping & travel

Job summary

Premier Inn is seeking a Ground Floor Team Member at East Midlands Airport to greet guests, assist with check-in, and contribute to a smooth stay. The role includes serving breakfast or dinner, answering questions, and keeping common areas tidy.

Permanent contract with guaranteed 12 hours per week. Pay up to £13.06 per hour, with shifts including evenings and weekends at Pegasus Business Park, Castle Donnington, Leicestershire.

Qualifications

• No hotel experience required.
• Friendly, helpful, and able to stay calm in busy periods.
• Permanent contract with guaranteed hours.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and help solve problems.
• Keep reception, restaurant and public areas looking their best.
• Support teammates across the hotel when busy.
• Ensure guests feel looked after from arrival to departure.

Job description

Premier Inn is seeking a Ground Floor Team Member at East Midlands Airport to greet guests, assist with check-in, and contribute to a smooth stay. The role includes serving breakfast or dinner, answering questions, and keeping common areas tidy.

Permanent contract with guaranteed 12 hours per week. Pay up to £13.06 per hour, with shifts including evenings and weekends at Pegasus Business Park, Castle Donnington, Leicestershire.