Guest Experience Associate — Front Desk & Dining

Premier Inn; Fenny Stratford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Fixed-term contract

Full training and support

Whitbread Benefits Card (up to 60% off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn Milton Keynes (Willen Lake) is seeking a Ground Floor Team Member. You’ll welcome guests, help them check in, serve breakfast or dinner, and assist with queries to ensure a smooth stay.

Shifts include evenings and weekends; pay up to £13.06 per hour, fixed-term until 31 January 2027 with 16 guaranteed hours per week. This role offers training, career development, and staff discounts at Premier Inn.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Keep the reception, restaurant and public areas looking their best
• Support teammates across the hotel when things get busy
• Ensure every guest feels looked after from arrival to departure

Job description

Premier Inn Milton Keynes (Willen Lake) is seeking a Ground Floor Team Member. You’ll welcome guests, help them check in, serve breakfast or dinner, and assist with queries to ensure a smooth stay.

Shifts include evenings and weekends; pay up to £13.06 per hour, fixed-term until 31 January 2027 with 16 guaranteed hours per week. This role offers training, career development, and staff discounts at Premier Inn.