Guest Experience Associate

McDonald's United Kingdom; Wigan; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s United Kingdom is seeking a Customer Care correspondent to be the face of the restaurant, delivering hospitality and a welcoming experience for every visitor. You’ll help keep spaces clean, greet customers with a smile, and assist with queries to ensure a positive visit.

No experience is necessary as full training will be provided, and you will work in a team-oriented environment across various shifts on weekdays and weekends.

Qualifications

• No experience required; full training provided.
• Must be naturally friendly, welcoming and helpful.
• Strong communication and hospitality skills with a genuine smile.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers to make visits memorable.
• Assist and support customers and queries to ensure a positive visit.
• Create a warm, welcoming atmosphere and support restaurant events.
• Follow company guidelines and safety, hygiene and operational procedures.

Skills

Friendly demeanor

Strong communication

Hospitality skills

Teamwork

Job description

McDonald’s United Kingdom is seeking a Customer Care correspondent to be the face of the restaurant, delivering hospitality and a welcoming experience for every visitor. You’ll help keep spaces clean, greet customers with a smile, and assist with queries to ensure a positive visit.

No experience is necessary as full training will be provided, and you will work in a team-oriented environment across various shifts on weekdays and weekends.