Guest Experience Waiter/Waitress — Flexible Shifts & Perks

Malmaison Hotel Du Vin Holdings Limited; Manchester; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff room rates 65 per night

Friends & Family room rate 50% off

Dining discount 35%

Fully funded Apprenticeships

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral scheme up to £1,500

Uniform supplied

Wellbeing & campaign days

Stream access to earned wages

Complimentary stays on anniversaries

Brain Charity sponsorship

Employee Assistance Programme

Descripción de la vacante

Malmaison Hotel Du Vin Holdings Limited is seeking hospitality professionals to act as the welcoming face of the restaurant, ensuring smooth guest flow and clear communication with the Kitchen and management. The role offers varied evening and weekend shifts, with opportunities for career development and apprenticeships across the brand.

You will contribute to an exceptional guest experience, learn new skills, and benefit from a range of staff perks, discounts, and wellness initiatives as part

Formación

• Passion for great customer service and willingness to learn new skills.
• Flexible shift patterns and contracted hours can be discussed.
• Experience is not a deal breaker; enthusiasm counts.

Responsabilidades

• Be the face of the restaurant and manage the flow of guests.
• Communicate with the Kitchen and restaurant management to ensure smooth dining experiences.
• Support guests and deliver high service standards across shifts.

Conocimientos

Customer service

Teamwork

Adaptability

Hospitality

Herramientas

POS systems

Descripción del empleo

Malmaison Hotel Du Vin Holdings Limited is seeking hospitality professionals to act as the welcoming face of the restaurant, ensuring smooth guest flow and clear communication with the Kitchen and management. The role offers varied evening and weekend shifts, with opportunities for career development and apprenticeships across the brand.

You will contribute to an exceptional guest experience, learn new skills, and benefit from a range of staff perks, discounts, and wellness initiatives as part