Guest Experience Ambassador | Front-of-House Security

Hollybank Trustees Ltd; Glasgow; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Competitive pay

Training & development

Uniform provided

Employee Assistance Programme

Employee App

Job summary

Vigilant Security is seeking several experienced Guest Service Ambassadors to join our team at The Avenue Shopping Centre in Glasgow. This on-site role combines high-quality customer care with a discreet security presence, and offers a casual/part-time schedule.

You will greet visitors, patrol as needed, issue passes, and contribute to a safe, welcoming environment. Commitment to professionalism, First Aid training, and security awareness are essential.

Qualifications

• Customer-focused guest care experience.
• Good security awareness and professional demeanour.
• First Aid training is required.
• Experience in hospitality or customer-facing roles is valued.

Responsibilities

• Greet clients and visitors in a professional manner.
• Carry out regular patrols as required.
• Issue visitor passes and manage sign in/out per policy.
• Maintain high security and health & safety standards.
• Contribute to a safe and welcoming environment for all guests.

Skills

Customer service

Security awareness

First Aid

CCTV operation

Tools

CCTV

Job description

Vigilant Security is seeking several experienced Guest Service Ambassadors to join our team at The Avenue Shopping Centre in Glasgow. This on-site role combines high-quality customer care with a discreet security presence, and offers a casual/part-time schedule.

You will greet visitors, patrol as needed, issue passes, and contribute to a safe, welcoming environment. Commitment to professionalism, First Aid training, and security awareness are essential.