Guest Experience Ambassador

McDonald's; Great Brickhill; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Skills for life

Employee assistance programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on breaks

Career development

Job summary

McDonald’s in the United Kingdom is seeking an enthusiastic Customer Care representative to be the friendly face of our restaurant. You will help deliver excellent hospitality, keep spaces clean, and assist customers with queries to ensure every visit is positive.

This role requires weekday and weekend availability across Early Mornings, Afternoons, and Evenings, with full training provided. You’ll join a supportive, inclusive team that values customer service and career growth.

Qualifications

• No experience required; full training will be provided.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers to make visits memorable.
• Assist with queries and direct customers to the right team.
• Create a warm, welcoming atmosphere and support special events.
• Follow company guidelines and safety, hygiene, and operational procedures.

Skills

Friendly & Welcoming

Communication skills

Hospitality

Teamwork

Eager to learn

Job description

McDonald’s in the United Kingdom is seeking an enthusiastic Customer Care representative to be the friendly face of our restaurant. You will help deliver excellent hospitality, keep spaces clean, and assist customers with queries to ensure every visit is positive.

This role requires weekday and weekend availability across Early Mornings, Afternoons, and Evenings, with full training provided. You’ll join a supportive, inclusive team that values customer service and career growth.