Guest-Centric Waiter/Waitress — Michelin-Listed Dining

Sutton Hotel Collection; Bath; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Free hotel breaks

Discounted stays

Wellbeing benefits

Cycle to work

Maternity support

Training opportunities

Free meals on duty

On-site parking

Job summary

Emberwood is a destination restaurant at the heart of Francis Hotel Bath, rooted in Bath and inspired by its people. The restaurant welcomes both hotel guests and locals who return time and again, drawn by a shared appreciation for warm hospitality and thoughtful food.

As a Waiter/Waitress at Emberwood, you will deliver outstanding service, be part of a team, and help create memorable experiences for guests.

Qualifications

• Minimum 1 year hospitality experience preferred.
• Guest-focused, positive, proactive mindset.
• Ability to work in a fast-paced restaurant.

Responsibilities

• Interact with guests and drive repeat business.
• Prepare and deliver service to the highest standards.
• Run a section in the restaurant, lounge or terrace.
• Ensure knowledge of menu and allergen information.
• Follow health and safety standards to deliver exquisite experiences.
• Create memorable guest moments with proactive service.

Job description

Emberwood is a destination restaurant at the heart of Francis Hotel Bath, rooted in Bath and inspired by its people. The restaurant welcomes both hotel guests and locals who return time and again, drawn by a shared appreciation for warm hospitality and thoughtful food.

As a Waiter/Waitress at Emberwood, you will deliver outstanding service, be part of a team, and help create memorable experiences for guests.