Guest-Centric F&B Assistant — Luxury Hotel & Spa

Exclusive Hotels and Venues; Bagshot; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Staff discounts

Free meals on duty

Gym access

Wellbeing resources

Hospitality perks

Career growth

Job summary

Pennyhill Park in Bagshot, Surrey, part of Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas.

Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.

Qualifications

• Strong communication and guest-service skills.
• Friendly, confident and professional approach.
• Ability to work well under pressure in a fast-paced environment.
• Good attention to detail and accuracy when serving guests.
• Reliable, punctual and committed to high service standards.
• Team player with a positive attitude and willingness to learn.
• Smart personal presentation and understanding of basic food hygiene.
• Available to work shifts as required – starting before 7am or finishing after midnight.

Responsibilities

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to the required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Skills

Communication

Guest service

Team player

Attention to detail

Punctuality

Food hygiene

Reliability

Job description

Pennyhill Park in Bagshot, Surrey, part of Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas.

Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.