Guest Care Concierge: Reception with Growth & Perks

Leonardo Hotels; City of Edinburgh; In loco; GBP 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Special rates on hotel rooms across UK

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing calendar

Ongoing training programmes

Descrizione del lavoro

NYX Hotels Edinburgh is seeking a friendly Reception team member to welcome guests, handle check-in/out, and answer enquiries with a professional approach. You will collaborate across departments to maintain high standards and support guest satisfaction.

Upselling breakfast, room upgrades, and seasonal offers while meeting targets will be part of your daily tasks, all within safety and Data Protection guidelines.

Mansioni

• Provide exceptional guest care at check-in and check-out.

Conoscenze

Guest care

Communication

Teamwork

Upselling

Descrizione del lavoro

NYX Hotels Edinburgh is seeking a friendly Reception team member to welcome guests, handle check-in/out, and answer enquiries with a professional approach. You will collaborate across departments to maintain high standards and support guest satisfaction.

Upselling breakfast, room upgrades, and seasonal offers while meeting targets will be part of your daily tasks, all within safety and Data Protection guidelines.