Night Receptionist

Leonardo Hotels; City Of London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Special rates

Vouchers for high street shops

Thank You Week

Training programs

Job summary

Leonardo Hotels in the City of London is seeking a Night Receptionist to welcome guests with warmth and hospitality. You will be the first face guests meet, handling check-in and check-out and supporting a vibrant team.

You will offer local recommendations, stay organised, and provide dependable service to ensure a great overnight experience for guests in a busy led environment.

Qualifications

• Be yourself!
• Be passionate to make a difference and eager to bring new ideas to the table
• Be courteous to guests and colleagues at all times
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
• Have top-notch organisational skills
• Be dependable, and a reassuring influence for guests

Responsibilities

• Be the face of the hotel and the first person guests meet
• Organise all aspects of check-in and check-out processes
• Offer guests genuine hospitality during their stay

Job description

As a Night Receptionist you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you.

Working as part of a vibrant team, you'll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you'll be offering guests genuine hospitality at our hotel!

If you're our ideal Receptionist, you will:

• Be yourself!
• Be passionate to make a difference and eager to bring new ideas to the table
• Be courteous to guests and colleagues at all times
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
• Have top-notch organisational skills
• Be dependable, and a reassuring influence for guests

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!