Growth-Focused Associate Account Manager

Amazon; Coalville; On-site; GBP 38,000 - 58,000; Full time

Job summary

Amazon is seeking an Associate Account Manager to join its EU Commercial Team. You will oversee the existing Amazon Freight shippers, grow their business, and assist the broader commercial team with sales-related activities across Europe.

The role requires English fluency (C1+), experience in sales/account management or customer service, and the ability to work with CRM tools to manage inquiries and opportunities.

Qualifications

• Experience using MS Office (Word, Excel, Outlook) in a professional environment.
• Fluent English (C1 level or above) in speaking, writing, and reading.
• Experience in sales, account management or customer service.

Responsibilities

• Manage requests from existing shippers via email and phone.
• Upsell existing shippers to reach growth targets.
• Handle high volumes of inbound sales inquiries via email and CRM software.
• Help customers become acquainted with self-service tools and provide high level first-contact customer service.

Skills

MS Office

English (C1)

Sales / account management / customer

Education

Bachelor's degree

BA degree

Tools

CRM software

Job description

Amazon is seeking an Associate Account Manager to join its EU Commercial Team. You will oversee the existing Amazon Freight shippers, grow their business, and assist the broader commercial team with sales-related activities across Europe.

The role requires English fluency (C1+), experience in sales/account management or customer service, and the ability to work with CRM tools to manage inquiries and opportunities.