Growth-Focused Affiliate Account Specialist

Rakuten Asia Pte Ltd; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Rakuten Asia Pte Ltd in London is seeking an Account Specialist to support affiliate marketing campaigns, manage client relationships, and ensure timely delivery of campaigns. You will work closely with senior leads to grow clients’ programs within Rakuten Advertising.

The role emphasizes proactive communication, billing and internal tools troubleshooting, and a commitment to client satisfaction, with opportunities for professional development and exposure to Rakuten’s global advertising

Qualifications

• Strong written and verbal communication skills.
• Ability to manage multiple tasks with tight deadlines.
• Ability to interpret performance data and extract insights.

Responsibilities

• Build and maintain client relationships through daily email and phone communication.
• Support execution of affiliate marketing campaigns and publisher communications.
• Assist in planning, scheduling, and event attendance.
• Audit campaign assets and report performance metrics to the team.
• Collaborate with teammates to ensure seamless account service.

Skills

Account management

Communication

Time management

Analytical aptitude

Technical literacy

Attention to detail

Growth mindset

Tools

Campaign management dashboards

Reporting software

Office productivity suites

Job description

Rakuten Asia Pte Ltd in London is seeking an Account Specialist to support affiliate marketing campaigns, manage client relationships, and ensure timely delivery of campaigns. You will work closely with senior leads to grow clients’ programs within Rakuten Advertising.

The role emphasizes proactive communication, billing and internal tools troubleshooting, and a commitment to client satisfaction, with opportunities for professional development and exposure to Rakuten’s global advertising