Growth-Focused Account Manager (B2B) – Poole

Resource Recruitment; Poole; On-site; GBP 18,900 - 31,500; Full time

Benefits offered by this job

30 days holiday

Holiday buy-back scheme

Company sick pay

Free onsite parking

Perks at Work

Cycle to Work scheme

Employee Assistance Programme (EAP)

Company social and corporate events

Job summary

Resource Recruitment in Poole, Dorset, is seeking an Account Manager for a permanent role. You will proactively manage key client accounts, conduct outbound calls, respond to inquiries, and identify growth opportunities to increase profitability.

The role offers a supportive team environment, up to £31,500 p.a. plus bonus, 40 hours/week, and benefits including 30 days holiday, sick pay, onsite parking, and a focus on building strong relationships.

Qualifications

• Experience in B2B or B2C environments.
• Confident selling over the phone and via virtual meetings.
• Strong commercial awareness and ability to interpret data.
• Keen to develop product and industry knowledge.
• Excellent relationship-building skills.
• Strong negotiation and persuasion abilities to achieve win-win outcomes.

Responsibilities

• Proactively undertake outbound calls daily.
• Respond to customer email enquiries.
• Book appointments for Business Development Managers, ensuring all opportunities are accurately recorded.
• Manage and follow up on customer quotes, liaising with internal teams for pricing, stock and delivery details.
• Analyse customer accounts to identify opportunities for growth and increased profitability.
• Identify and sell new or existing product opportunities.
• Build and maintain strong client relationships, anticipating needs and resolving issues.
• Stay informed on product availability, industry trends and customer requirements.
• Handle customer complaints professionally, documenting and communicating resolutions.
• Conduct account reviews with BDMs and Sales Support teams.

Skills

B2B/B2C experience

Phone sales

Data interpretation

Relationship building

Negotiation

Job description

Resource Recruitment in Poole, Dorset, is seeking an Account Manager for a permanent role. You will proactively manage key client accounts, conduct outbound calls, respond to inquiries, and identify growth opportunities to increase profitability.

The role offers a supportive team environment, up to £31,500 p.a. plus bonus, 40 hours/week, and benefits including 30 days holiday, sick pay, onsite parking, and a focus on building strong relationships.