Groups & MICE Sales Manager

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Groups & MICE Sales Manager to drive sales and enhance client relationships. This role involves strategic planning, market research, and collaboration with various departments to ensure high satisfaction and repeat business. The ideal candidate will have a proactive approach and excellent leadership skills, contributing to the growth and success of the hotel. Join a global family recognized for its commitment to diversity and inclusion, where every role matters and individuality is celebrated.

Benefits

12 complimentary nights a year across Hyatt Hotels

Discounted hotel stays

Complimentary business attire laundering

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Excellent strategic planning and client acquisition skills are essential.
• Proactive approach to align with business objectives.

Responsibilities

• Develop and implement strategic plans to drive sales for groups and MICE.
• Build and maintain strong relationships with clients and event planners.

Skills

Strategic Planning

Client Acquisition

Event Coordination

Team Leadership

Education

Experience in a similar role

Job description

Groups & MICE Sales Manager

Park Hyatt London River Thames

Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace, and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space, and an indulgent spa with relaxation lounges, spa rooms, and an indoor pool.

Duties and responsibilities

• Develop and implement strategic plans to drive sales for the groups and MICE segments.
• Conduct in-depth market research to understand industry trends, client needs, and the competitive landscape in the MICE sector, using insights from market analysis to refine sales strategies.
• Identify, target, and secure new business opportunities within the groups and MICE segments.
• Build and maintain strong relationships with clients, event planners, and agencies to ensure high satisfaction and repeat business.
• Conduct site inspections, face-to-face meetings, and presentations to prospective clients; participate in trade shows, exhibitions, and industry events.
• Collaborate with marketing, operations, and other departments to develop and execute integrated sales strategies.

About you

Excellent strategic planning, client acquisition, event coordination, and team leadership skills are essential to achieve revenue and growth targets. Your adaptability and proactive approach ensure alignment with business objectives. Experience in a similar role is required.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide.
• Discounted hotel stays across Hyatt for you, family, and friends from day one.
• Complimentary business attire laundering.
• Headspace membership and access to our Employee Assistance Programme.
• 50% discount on food and beverages at selected Hyatt Hotels when dining as a guest.
• Continuous learning and development opportunities with career advancement across Hyatt Hotels worldwide.

At Hyatt, ‘We care for people so they can be their best’. Our values include Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining Hyatt means becoming part of a global family with over 1,150 hotels in more than 70 countries, recognized as a Great Place to Work.

We are committed to diversity, equity, and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join us in making travel more human—connected, sustainable, and meaningful. Every role matters, and your individuality is celebrated. Hospitality is more than a job; it’s a career for those who care.

Next Steps: Apply today for the Groups & MICE Sales Manager role and start your journey with Hyatt Hotels!