Groups And Events Sales Executive

Me London Hotel; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holidays 28 days including public

Contributory pension scheme

Refer a friend bonus £500

Discounted dental and health cover

Melia discounts for friends & family

Personal development with online学习

Awards and recognition programs

Career growth opportunities

Perks at Work discounts

Meals on duty

Payday parties

Job summary

ME London is seeking a proactive Groups & Events Executive to join our events team. You will coordinate group bookings, meetings and social events, liaising with clients and hotel teams to deliver seamless experiences with attention to detail.

Reporting to the Groups & Events Manager, you will prepare proposals, contracts and event orders, manage deposits and invoicing, and nurture client relationships to encourage repeat business. Strong English and hospitality background are essential.

Qualifications

• At least two years’ experience in a similar groups and events role within a hotel of a comparable standard (MICE).
• Experience coordinating meetings, incentives, conferences and events with <10 bedrooms.
• Strong knowledge of hotel operations and confidence using hotel management or customer experience systems.
• Excellent organisational skills and attention to detail with multiple bookings and deadlines.
• Confident communicator who builds positive relationships with clients and colleagues.
• Commercial approach to identify opportunities to increase revenue while enhancing guest experience.
• Proactive problem solving and a passion for personalised service.
• Advanced written and spoken English; additional languages are an advantage.
• A degree in Tourism, Hospitality, Marketing or related subject is preferred.

Responsibilities

• Be the main point of contact for confirmed groups, guiding clients from handover through planning, arrival and departure.
• Prepare proposals, quotations and contracts for social events and meetings with fewer than 10 bedrooms.
• Coordinate accommodation, catering, meeting spaces and additional services, communicating requirements to all departments.
• Prepare and distribute event orders and group summaries for teams to deliver a seamless experience.
• Build strong client relationships, anticipate needs and identify opportunities to enhance bookings.
• Monitor deposits and payment schedules; update pro‑forma invoices and check final billing for accuracy.
• Attend operational briefings, coordinate pre‑event meetings and support site inspections.
• Maintain regular contact with clients during events and follow up for feedback to encourage repeat business.

Skills

MICE experience

Client relations

Organisational skills

Communication

Commercial mindset

Problem solving

English proficiency

Education

Degree in Tourism/ Hospitality/ Marketing or related

Tools

Hotel management systems

Job description

Groups & Events Execuitve ME London

Create memorable events. Build lasting relationships. Bring your personality to ME London.

We are looking for an organised, proactive and commercially minded Groups & Events Executive to join ME London. If you enjoy bringing people together, turning detailed plans into seamless experiences and delivering exceptional service, we would love to hear from you.

Reporting to the Groups & Events Manager, you will coordinate group bookings, meetings and social events, working closely with clients and hotel teams to ensure every detail is delivered with care.

Your role

• Be the main point of contact for confirmed groups, guiding clients from the initial handover through planning, arrival and departure.
• Prepare proposals, quotations and contracts for social events and meetings with fewer than 10 bedrooms.
• Coordinate accommodation, catering, meeting spaces and additional services, communicating clear requirements to all departments.
• Prepare and distribute event orders and group summaries, ensuring teams have the information they need to deliver a seamless experience.
• Build strong client relationships, anticipate needs and identify opportunities to enhance each booking through additional hotel services.
• Monitor deposits and payment schedules, update pro-forma invoices and check final billing for accuracy.
• Attend operational briefings, coordinate pre-event meetings and support site inspections when required.
• Maintain regular contact with clients during their event or stay, resolve issues promptly and gather feedback to encourage repeat business.

About you

• At least two years’ experience in a similar groups and events role within a hotel of a comparable standard, with experience in meetings, incentives, conferences and events (MICE).
• Strong knowledge of hotel operations and confidence using hotel management or customer experience systems.
• Excellent organisational skills, attention to detail and the ability to manage several bookings and deadlines.
• A confident communicator who builds positive relationships with clients and colleagues.
• A commercial approach, with the ability to identify opportunities to increase revenue while enhancing the guest experience.
• A proactive approach to solving problems and a genuine passion for personalised service.
• Advanced written and spoken English; additional languages would be an advantage.
• A degree in Tourism, Hospitality, Marketing or a related subject is preferred.

Bring your talent to ME London

Join a team where your creativity, attention to detail and passion for hospitality can help shape memorable experiences.

Because belonging to the great Meliá
family is being VIP

• Holidays: 28 days’ holiday including 8 public
  holidays
• Contributory
  pension scheme
• Refer
  a friend bonus: £500
  (subject to successfully completed 6 months’ probation)
• Discounted
  dental and health cover with HSF
• Great
  discounts with Melia Hotels Worldwide: (Friends & families discounts)
• Personal
  Development: programs
  designed to support your career right from the start, with unlimited
  access to online learning platform
• Awards
  and Recognition Programs: Join a culture of recognition and reward,
  with loyalty bonuses and referral incentives
• Career
  growth: fantastic
  opportunity to progress and access to a network of over 350 hotels across
  the world (subject to local right to work rules)
• High
  street discounts: with
  Perks at Work
• Meals
  on duty
• Payday
  Parties

At Meliá we
are all VIP ?

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women
and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.