Groups & Events Coodinator

Hyatt Hotels Corporation; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation in London seeks a detail-oriented Groups & Events Coordinator to support the Events Sales team, coordinating admin tasks, proposals, contracts, and client communications to deliver seamless meetings and group bookings.

Reporting to the Director of Events, you will maintain booking systems (Envision), schedule internal meetings, produce reports, and build strong relationships with clients and colleagues in a fast-paced luxury hospitality environment.

Qualifications

• Experience in hospitality, events, guest services, sales coordination, or administration is advantageous.
• Strong Microsoft Office skills and willingness to learn hotel and event management systems.

Responsibilities

• Provide comprehensive administrative support to the Groups & Events team.
• Maintain booking information across systems including Envision.
• Prepare proposals, contracts, event documentation, and client correspondence.
• Coordinate rooming lists and group accommodation requirements.
• Create, update and distribute Event Orders to departments.
• Maintain records and ensure systems are updated throughout the event lifecycle.
• Schedule internal meetings and track actions.
• Produce reports to support business decisions.

Skills

Organised

Attention to detail

Confident communicator

Team collaboration

Tools

Envision

Microsoft Office

Hotel management systems

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa.

The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London's landmarks, Park Hyatt London River Thames offers the perfect launchpad for guests who love curated experiences.

Duties and Responsibilities Related to the Groups & Events Coordinator Role

As the Groups & Events Coordinator, reporting into the Director of Events, you will support the strategic objectives of the hotel by ensuring the smooth and efficient operation of the Events Sales team. You will be responsible for coordinating administrative processes, managing event communications, maintaining booking systems, and supporting the successful delivery of a wide range of meetings, events, and group bookings.

This role is ideal for a detail-oriented professional who enjoys working in a fast-paced luxury hospitality environment and thrives on creating seamless experiences for both clients and colleagues.

Key Responsibilities include:

• Providing comprehensive administrative support to the Groups & Events team.
• Managing and maintaining accurate booking information across all systems, including Envision.
• Preparing proposals, contracts, event documentation, and client correspondence.
• Coordinating rooming lists and group accommodation requirements.
• Creating, updating, and distributing Event Orders to operational departments.
• Maintaining accurate records and ensuring systems are updated throughout the event lifecycle.
• Scheduling and coordinating internal meetings, preparing documentation, and tracking actions.
• Producing reports and ensuring data accuracy to support business decisions.
• Conducting competitor research and monitoring market trends.
• Building strong relationships with clients, colleagues, and key stakeholders .
• Identifying opportunities to improve processes and enhance departmental efficiency.

About You

You are highly organised and detail-oriented about delivering exceptional guest experiences. You take pride in managing multiple priorities while ensuring every task is completed accurately and efficiently.

A confident communicator, you build positive relationships with clients and colleagues and enjoy working collaboratively in a fast-paced environment. You are professional, proactive, and committed to providing outstanding service at every opportunity.

Previous experience in hospitality, events, guest services, sales coordination, or administration would be advantageous, along with strong Microsoft Office skills and a willingness to learn hotel and event management systems.

Benefits you will Enjoy as a Groups & Events Coordinator

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across more than 80 countries, Hyatt offers opportunities to build your career within a global hospitality company recognised among Fortune's Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Miraval Berkshires Resort and Spa | Lenox , MA , US

Regional Office - EAME | Multiple Locations

Our family is always growing. Want to be in the know?