MICE Sales Manager

Hyatt Hotels Corporation; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Complimentary nights

Friends & family discount

Headspace access

Dining discount

Learning & development

Job summary

Park Hyatt London River Thames is seeking a highly motivated MICE Sales Manager to drive revenue by securing new meetings, incentives, conferences and events, while building strong relationships with clients and stakeholders. You will collaborate with Sales, Revenue and Events teams to position this luxury property as a premier MICE destination.

You will work with cross-functional teams to identify opportunities, conduct client meetings and site inspections, and contribute to forecasting and

Qualifications

• Experience in hotel sales, groups and events or MICE sector.
• Proven ability to build relationships and convert enquiries into revenue.
• Confident presenting to clients and negotiating on behalf of a luxury brand.

Responsibilities

• Identify and secure new MICE business opportunities.
• Manage group and event inquiries, proposals, contracts and negotiations.
• Build relationships with corporate clients, agencies and key accounts.
• Conduct client meetings, site visits and networking events.
• Monitor market trends to spot opportunities and collaborate with Hyatt Sales network.
• Assist with forecasting and reporting, ensure accurate handover to Events team.

Skills

MICE sales

Relationship building

Negotiation

Client presentations

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

Theart infusedhotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests cansavourthe culinary delights of our four distinctive restaurants and bars, or escapeatthe dedicated wellness floor, complete with an enriching indoor pool and afull servicespa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the MICE Sales Manager role

As MICE Sales Manager, you will be responsible for driving revenue growth by securing new meetings, incentives, conferences and events business while building strong relationships with clients and key stakeholders. Working closely with the Sales, Revenue and Events teams, you will help position Park Hyatt London River Thames as a leading luxury destination for meetings and events.

Key responsibilities include:

• Proactively identifying, developing and converting new MICE business opportunities.
• Managing group and event enquiries, proposals, contracts and client negotiations.
• Building and maintaining strong relationships with corporate clients, agencies and key accounts.
• Conducting sales calls, client meetings, networking events and hotel site inspections.
• Monitoring market trends and competitor activity to identify commercial opportunities.
• Collaborating with the wider Hyatt Sales network to drive national and international business.
• Reviewing conversion performance and supporting forecasting and reporting activities.
• Ensuring all booking details are accurately recorded and successfully handed over to the Events team.

About you

You are a highly motivated and commercially minded sales professional with experience in hotel sales, groups and events, or the MICE sector. You have a proven ability to build relationships, identify new business opportunities and successfully convert enquiries into revenue. You are confident presenting to clients, conducting negotiations and representing a luxury brand with professionalism and credibility.

Your strong organisational skills and attention to detail allow you to manage multiple priorities while maintaining exceptional service standards. You enjoy working collaboratively with colleagues across different departments and thrive in a fast-paced environment where relationship building and commercial success go hand in hand.

Most importantly, you bring enthusiasm, initiative and a genuine passion for luxury hospitality.

Benefits you will enjoy as a MICE Sales Manager

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

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