Group & Events Planner

The Standard Hotel; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Development programmes

Holiday entitlement

Pension scheme

Life assurance

Medical assistance

Wellbeing support

Headspace access

Hospitality rewards

Travel discounts

Experience programme

F&B discounts

Recruitment referral bonus

Job summary

The Standard Hotel in London is seeking a Groups & Events Planner to support the Groups & Events team across bookings, meetings and client experiences.

You will handle documentation, room blocks, invoicing, and reporting, coordinating with Sales & Events Executives and Operations to ensure seamless events in a fast-paced, hospitality-driven environment.

Qualifications

• Experience in events administration, group reservations or hotel sales support.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple projects and deadlines.
• Strong written and verbal communication with clients and stakeholders.
• Experience with booking systems, CRM and reporting.

Responsibilities

• Plan and deliver group bookings, meetings, private events and client experiences across The Standard, London.
• Handle booking documentation, room blocks and invoicing processes.
• Support executives with reporting and cross-team coordination.

Skills

Events administration

Group reservations

Event coordination

Sales support

CRM systems

Opera/Envision

MS Office

Education

Hospitality ervaring

Tools

Opera

Envision

Microsoft Office

Job description

Group & Events Planner London £Competetive Salary + Additional Benefits Full Time

London sets the perfect stage for The Standard’s first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital’s most dynamic lifestyle hotels.

Set in King’s Cross within the hotel’s iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from cosy rooms to terraced suites overlooking St Pancras, alongside a constant programme of cultural happenings, the hotel has become both a neighbourhood fixture and an international destination.

Our restaurants, bars and rooftop terraces are legendary. From Isla’s Garden setting to Double Standard’s vibrant energy, Decimo’s skyline dining and Sweeties’ late-night scene, our venues create a high-volume, multi-outlet operation that runs from early morning through to late night. Together, these spaces position The Standard, London as one of the city’s most exciting destinations for events, celebrations and brand experiences.

We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Job Title who will embody our "Anything but Standard" ethos. As part of Hyatt, we're committed to creating an environment where our people feel they belong, can grow, thrive and do their best work.

Your Role

As our Groups & Events Planner, you will provide comprehensive administrative and coordination support to the Groups & Events team, ensuring the smooth planning and delivery of group bookings, meetings, private events and client experiences across The Standard, London.

This is a fast-paced and varied role where organisation, attention to detail and proactive communication are essential. You will be responsible for the administration and planning of group and event business once contracted through to completion. In addition, you will also assist the executives and managers with overall support and reporting, working across different event spaces, sizes, and segments.

Working closely with the Sales & Events Executives, Managers and wider commercial team, you will ensure that all client information, booking details and operational requirements are accurately captured and communicated to internal stakeholders. From preparing booking documentation to managing room blocks and supporting invoicing processes, you will play a key role in delivering seamless experiences that are anything but Standard!

As our Groups & Events Planner,your'll be highly organised, solutions-focused and comfortable managing multiple priorities simultaneously. You will thrive in a busy environment where no two days are the same, balancing detailed administrative responsibilities with professional and engaging communication with both clients and colleagues.

Do You Have What It Takes to Be a Groups & Events Administrator at The Standard?

While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. Standard People are at the heart of our brand: vibrant, dynamic and engaging. You'll understand the unique character of The Standard and be passionate about helping create exceptional guest experiences through outstanding organisation and coordination.

Whilst previous experience within Events Administration, Group Reservations, Event Coordination or Hotel Sales Support is highly desirable, we welcome candidates from a variety of hospitality backgrounds who demonstrate strong organisational skills and a passion for delivering exceptional service.

In addition, you'll have:

• Previous experience in an Events Administrator, Events Coordinator, Group Reservations Coordinator or Sales Support role, ideally within hospitality, lifestyle or luxury hotel environments
• Exceptional administrative and organisational skills with a meticulous attention to detail
• Experience managing multiple projects, enquiries and deadlines simultaneously
• Strong written and verbal communication skills with confidence when liaising with clients and internal stakeholders
• Experience preparing event documentation including function sheets, proposals, contracts, rooming lists and reports
• A proactive and professional approach with the ability to work independently and as part of a team
• Experience maintaining booking systems, databases and CRM platforms with a high degree of accuracy
• The ability to build effective working relationships across operational departments including Front Office, Revenue, Food & Beverage and Finance
• Experience using Opera, Envision, and Microsoft Office (word, excel, powerpoint) applications
• A positive, flexible and solution-oriented mindset with a genuine passion for hospitality and events

We are defined by our richness of personality and diversity of background and lifestyle, so if you think you have what it takes to be our next Groups & Events Planner, we'd love to hear from you.

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required prior to commencing employment.

Benefits Include

• World class development programmes and opportunities to develop your career internationally with Hyatt
• 28 Days Holiday rising to 33 days with service
• Pension Scheme
• Life Assurance (2 x Annual Salary)
• Medical Assistance (including online GP and Physiotherapy Services)
• Employee Assistance Programme with Wellbeing Support services
• Membership to Headspace Meditation app
• Hospitality Rewards benefit platform
• Worldwide Travel Discounts, including colleague + family rates across Standard and Hyatt properties
• In-house Experience Programme
• F&B Discounts ranging from 25-50%
• Recruitment Referral Bonus up to £1,000 gross