Groups and Events Executive

Nobu Hotel London Portman Square; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

An established industry player in hospitality is seeking a passionate individual to join their team. This role involves engaging with clients, managing inquiries, and ensuring seamless event execution. You will be the face of the hotel, responsible for building relationships and maximizing revenue through effective negotiation. With a commitment to excellence and a supportive work environment, this position offers a unique opportunity to grow within a globally recognized brand. Join a team that values creativity and quality service, and be part of a remarkable journey in the world of luxury hospitality.

Benefits

Discounted overnight stays

Discounted Pilates classes

Employee Awards night

Cycle to Work Scheme

Season Ticket Loan

Free meals on duty

Mental Health First Aiders

Access to Hospitality Action

Wellness initiatives

Discounts on food and beverage

Qualifications

• Strong communication and negotiation skills to manage client relationships.
• Experience in hospitality or event management is preferred.

Responsibilities

• Answer client queries and convert inquiries into booked events.
• Negotiate contracts and supervise team members during events.

Skills

Communication Skills

Negotiation Skills

Customer Service

Team Leadership

Education

High School Diploma

Hospitality Management Degree

Job description

Salary up to £32,500 plus Tronc and Benefits

Job Description

THE ROLE:

• To answer any incoming client/colleague queries via phone or email.
• To have a genuine warm and friendly manner over the phone and in person in order to convert enquiries to booked events.
• Have an understanding of budget, targets, and forecasts for your department.
• Maintain accurate client records and build strong relationships.
• Negotiate contracts and packages for both events and groups ensuring we maximise revenue.
• To book visits and show rounds for any prospective clients who may be interested in our venue for their events.
• To liaise closely with the Director of Events and relevant departments ahead of show rounds to ensure they are carried out smoothly.
• To supervise team members, training and act as the point of contact if the Director of Events is not present.
• To liaise closely with the F&D Director, Director of Events, and Executive Chef on a regular basis during the lead up to an event, to ensure the smooth operational running of the event on the day.
• To work to deadlines ensuring all details such as covers, table set up, décor, menu, drinks list, etc are ready in advance.
• To be an ambassador for Nobu.

BENEFITS OF JOINING OUR TEAM:

• 2 Hotel-wide social events a year including Employee Awards night.
• Discounted overnight stays across Nobu properties Worldwide.
• Discounted Pilates classes and Wellness treatments.
• Opportunities to progress within our hotel and the wider portfolio.
• Mental Health First Aiders within the team.
• Access to Hospitality Action.
• Up to 33 holiday days through length of service (25 days for those on 4 on 4 off).
• Cycle to Work Scheme.
• Season Ticket Loan.
• Discounts off all food and beverage.
• Free meals whilst on duty (also beverages including tea/coffee/cold drinks).
• Wellness initiatives.

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.