Groups and Events Executive

TN United Kingdom; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player in hospitality seeks passionate individuals to join their dynamic team. This role involves engaging with clients, managing events, and ensuring top-notch service delivery. You will have the opportunity to work in a vibrant environment, surrounded by creativity and innovation. With a commitment to excellence, the company offers a unique blend of modern luxury and traditional hospitality. Join a team that values your contributions and supports your growth, providing a rewarding career path in the hospitality sector.

Benefits

Discounted overnight stays

Discounted wellness treatments

Cycle to Work Scheme

Season Ticket Loan

Free meals while on duty

Employee Awards night

Access to Hospitality Action

Mental Health First Aiders

Opportunities for progression

Discounts on food and beverage

Qualifications

• Experience in client management and event planning is essential.
• Strong communication and negotiation skills are required.

Responsibilities

• Answer client inquiries via phone and email, converting them into booked events.
• Negotiate contracts and packages for events while maximizing revenue.
• Supervise team members and coordinate with various departments for smooth operations.

Skills

Client Relationship Management

Negotiation Skills

Team Supervision

Event Planning

Communication Skills

Education

High School Diploma

Hospitality Management Degree

Job description

Social network you want to login/join with:

1. To answer any incoming client/colleague queries via phone or email.
2. To have a genuine warm and friendly manner over the phone and in person in order to convert enquiries to booked events.
3. Have an understanding of budget, targets, and forecasts for your department.
4. Maintain accurate client records and build strong relationships.
5. Negotiate contracts and packages for both events and groups ensuring we maximise revenue.
6. To book visits and show rounds for any prospective clients who may be interested in our venue for their events.
7. To liaise closely with the Director of Events and relevant departments ahead of show rounds to ensure they are carried out smoothly.
8. To supervise team members, provide training, and act as the point of contact if the Director of Events is not present.
9. To liaise closely with the F&B Director, Director of Events, and Executive Chef on a regular basis during the lead-up to an event, to ensure the smooth operational running of the event on the day.
10. To work to deadlines ensuring all details such as covers, table setup, décor, menu, drinks list, etc., are ready in advance.
11. To be an ambassador for Nobu.

BENEFITS OF JOINING OUR TEAM

• 2 hotel-wide social events a year including Employee Awards night.
• Discounted overnight stays across Nobu properties worldwide.
• Discounted Pilates classes and wellness treatments.
• Opportunities to progress within our hotel and the wider portfolio.
• Mental Health First Aiders within the team.
• Access to Hospitality Action.
• Up to 33 holiday days through length of service (25 days for those on 4 on 4 off).
• Cycle to Work Scheme.
• Season Ticket Loan.
• Discounts on all food and beverage.
• Free meals whilst on duty, including beverages such as tea, coffee, and cold drinks.
• Wellness initiatives.

Nobu Hotels effortlessly blend modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provide remarkable hospitable service and an unparalleled experience. Founded by world-renowned Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the Nobu Hotels concept is a fusion of exquisite cuisine, innovation, and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, along with a Nobu restaurant, ballroom, and meeting spaces, all designed by London-based architecture and interior design firm David Collins Studio, in collaboration with Make Architects.

We are seeking great people who embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results, and have the courage to be different and creative within your role.