Group Recruitment Manager

Firmdale Hotels; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Firmdale Hotels is seeking a Group Recruitment Manager to oversee the full recruitment lifecycle across UK properties. You will develop and implement recruitment strategies to attract, hire, and retain top talent, ensuring a seamless and engaging candidate experience.

Working with department heads and HR, you will align recruitment with business objectives, champion the Firmdale brand, manage ATS and compliance, and build long-term talent pipelines while driving diversity and external

Qualifications

• Proven experience in a senior in-house recruitment role, ideally within hospitality or multi-site environments.
• Track record of building employer brand and attraction strategies.
• Experience with ATS platforms and recruitment technology.

Responsibilities

• Own end-to-end recruitment strategy across UK properties.
• Partner with hiring managers to understand needs and provide guidance on best practices.
• Manage early career recruitment, including graduate intake.
• Build long-term talent pipelines with universities, agencies, and partners.
• Oversee employer branding, candidate experience, and diversity in hiring.
• Manage recruitment systems, ensure efficiency, compliance, and reporting.

Skills

Senior recruitment

Employer brand

Data-driven

Stakeholder mgmt

Sourcing

Continuous improvement

Tools

ATS platforms

Recruitment tech

Job description

Firmdale Hotels is an international award-winning group comprising of 11high end luxury hotels and 9 bars and restaurants in London and New York. Weinspire our teams to love what they do and live and breathe our values. Webelieve that our people have the opportunity to grow and progress, whatevertheir role.

Role Overview

Permanent Contract

5 days a week

On-site

As the Group Recruitment Manager for FirmdaleHotels, you will be responsible for overseeing the full recruitment lifecycleacross all properties within the UK. You will develop and implement effective recruitmentstrategies to attract, hire, and retain top talent, ensuring a seamless andengaging candidate experience.

Working closely with department heads and the HRteam, you will ensure that recruitment aligns with the company's businessobjectives and brand values.

You will champion the brand as an employer of choiceleading brand initiatives, cultivating external partnerships, and ensuringevery candidate interaction is seamless and engaging.

Key Duties and Responsibilities

Recruitment & Strategy

• Own the end-to-end recruitmentstrategy across all properties, to meet hiring needs
• Partner with hiring managers to understandtheir needs and provide expert guidance on best recruitment practices.
• Manage all early career recruitmentactivities including ownership of the annual graduate intake
• Build long-term talentpipelines through relationships with universities, agencies, and industrypartners
• Benchmark againstindustry trends and use data insight to continuously improve recruitmenteffectiveness and report on performance
• Manage recruitmentbudgets effectively

Employer Brand & Attraction

• Own Firmdale'spositioning as an employer of choice, driving attraction strategies across thedigital space, careers fairs, and industry events
• Champion diversity andinclusion in hiring, ensuring all processes are fair, consistent, and equitable
• Oversee the candidateexperience, ensuring every interaction reflects the Firmdale brand.
• Monitor and maintaininformation online to ensure accuracy

Operational Recruitment & Systems

• Own all recruitmentsystems including the ATS, ensuring they are fully utilised and fit for purpose
• Ensure all recruitmentprocesses are efficient, compliant, and consistently applied across the group
• Manage sponsorshipapplications and ongoing compliance, providing advice and support to sponsoredemployees and the business
• Collaborate with HR andoperational teams on onboarding, ensuring a smooth and engaging start for everynew hire
• Stay abreast ofemployment legislation and recruitment regulations, ensuring all practicesremain compliant and up to date
• always looking foropportunities to improve

Experience

• Proven experience in asenior in-house recruitment role, ideally within hospitality or a multi-siteenvironment
• Track record ofbuilding and executing employer brand and attraction strategies
• Experience working withATS platforms and recruitment tech

Skills & Attributes

• Approaches everyinteraction with warmth and professionalism, understanding that candidateexperience starts from the very first touchpoint
• Data-driven approachwith the ability to turn recruitment metrics into meaningful insight
• Strong stakeholdermanagement, able to influence and coach at all levels
• Creative thinker whenit comes to attraction and sourcing
• A continuousimprovement mindset – never satisfied with ‘good enough’

Values

• Attention to detail: is meticulous, organised and executes work to a high standard
• Resilience : adopts a solutions-oriented approach to problems/difficultsituations
• Passion : determined to make an impact and promote a culture ofcontinuous learning and development
• Enthusiasm : shows a keen interest in developing team members and iscommitted to supporting them in achieving their potential
• Relationships : builds and maintains effective relationships with all teammembers and stakeholders

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 9 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Proud winners of The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award 2025
• Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.