Group Protection Insurance Administrator

TN United Kingdom; Eastleigh; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

An established industry player is seeking a driven and dynamic Group Protection Insurance Administrator to join their frontline administration team. This exciting role involves providing exceptional customer service, managing daily queries, and processing scheme renewals. The ideal candidate will possess strong communication skills and experience in insurance or finance administration. With a focus on collaboration and a supportive environment, this company prioritizes employee well-being and offers a range of generous benefits, including a competitive salary, bonus opportunities, and flexible working arrangements. Join a team dedicated to making a positive impact in the lives of others.

Benefits

Generous pension scheme

25 days holiday plus bank holidays

Up to 40% discount on Aviva products

Free Aviva shares annually

Flexible benefits

Paid volunteering days

Supportive policies including parental leave

Qualifications

• Erfahrung in der Versicherung oder Finanzadministration.
• Starke Kommunikationsfähigkeiten über E-Mail und Telefon.

Responsibilities

• Ausgezeichneten Kundenservice bieten und Probleme lösen.
• Starke Beziehungen zu unseren Intermediären aufbauen und pflegen.

Skills

Versicherung oder Finanzadministration

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Teamarbeit

Microsoft Excel

Tools

Microsoft Anwendungen

Job description

Social network you want to login/join with:

Group Protection Insurance Administrator, Eastleigh

col-narrow-left

Client:

Aviva

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

ed196c53fe3b

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Group Protection Insurance Administrator

Salary - starting at £25100

This is a great job for someone...

We’re looking for a driven, dynamic, and creative individual to join our frontline administration team. Your can-do attitude and dedication to delivery will ensure that, as well as providing exceptional service, you take this fantastic opportunity to enhance your understanding of our products, systems, and customers.

A bit about the job

Group Protection includes products like Group Life, Group Income Protection, and Group Critical Illness.

Our purpose is to help people when they are sick, injured, vulnerable, emotional, or experiencing loss, by being there for them when they need us most.

You will provide excellent customer service, including problem resolution, telephone techniques, numeracy, literacy, and communication skills through handling daily queries, processing scheme renewals, and accounts work.

You should be able to work well within a close-knit team and independently.

You will own, build, and maintain strong relationships with our panel of intermediaries to help retain existing business and attract new clients.

You will support business changes and suggest improvements.

Skills and experience we’re looking for

• Experience in insurance or finance administration
• Strong communication skills via email and telephone
• Ability to manage changing priorities and organize your workload
• An approachable team member who can build rapport easily
• Excellent skills with Microsoft applications, especially Excel

What you’ll get for this role:

Our purpose is to be with you today, for a better tomorrow. We invest in our colleagues and offer many benefits.

Starting salary of £25,100 based on 35 hours a week (location, skills, experience, and qualifications may affect this). 40-hour contracts are available with a pro-rata salary starting at £27,314.

Bonus opportunity: 6% of your annual salary, dependent on performance and company results.

Generous pension scheme: Aviva contributes up to 14%, depending on your contributions.

25 days holiday plus bank holidays, with options to buy or sell up to 5 days.

Up to 40% discount on Aviva products and other retailer discounts.

Up to £1,200 of free Aviva shares annually through our Matching Share Plan and share in the company's success via the Save As You Earn scheme.

Supportive policies including parental and carers’ leave.

Flexible benefits, including sustainability options like cycle to work.

Participate in our Aviva Communities and use three paid volunteering days.

We prioritize your wellbeing with various support tools.

Learn more and use our salary calculator to see your total Aviva Reward.

Aviva is for everyone

We are inclusive and welcome applications from all backgrounds. Even if you don’t meet every requirement, we encourage you to apply. We also support flexible working arrangements, including part-time and job sharing.

Our work locations, hours, and patterns are flexible to suit our customers, business, and colleagues. Most employees spend about 50% of their time in the office, balancing flexibility with collaboration.