Group Fitness & Member Experience Coach

JDGYMS; Manchester; On-site; GBP 24,000 - 36,000; Full time

Job summary

JD Gyms in Manchester is seeking a proactive Personal Trainer to deliver a world-class member experience on every visit. You will lead gym floor interactions, deliver inductions, and teach engaging group exercise sessions to members and prospective members alike.

You will also conduct club standards checks, maintain cleanliness to the highest standards, and uphold JD Gyms brand values while supporting community engagement and safe, compliant practice.

Qualifications

• Passion for fitness, health, wellbeing and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to flex their style to differing personalities.
• Is resilient, and welcome to feedback.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Loves to be part of team that work hard for each other, our members and our local communities.
• Level 3 Personal Trainer qualification.

Responsibilities

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging group exercise classes
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms.
• Strong management and consideration of energy / environmental issues and waste management.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills

Passion for fitness

Brand standards

Enthusiastic and teachable

Flexible with personalities

Resilient and receptive to feedback

Excellent member experience mindset

Flexible hours

Team player

Education

Level 3 Personal Trainer qualification

Job description

JD Gyms in Manchester is seeking a proactive Personal Trainer to deliver a world-class member experience on every visit. You will lead gym floor interactions, deliver inductions, and teach engaging group exercise sessions to members and prospective members alike.

You will also conduct club standards checks, maintain cleanliness to the highest standards, and uphold JD Gyms brand values while supporting community engagement and safe, compliant practice.