Group Credit Manager

JR United Kingdom; High Wycombe; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity for a Group Credit Manager is available at a leading UK builders’ merchant. The role involves leading Credit Control, overseeing risk management, and managing the team, all while contributing to a people-first culture that prioritizes well-being and development.

Benefits

Profit Share Bonus

Private Medical Insurance

Company pension scheme via Salary Sacrifice

23 days’ paid holiday plus 8 Bank Holidays

Life Assurance Scheme

Health Cash Plan – Salary Sacrifice

Company workwear/PPE

Employee Assistance Programme

Qualifications

• Prior experience in a busy credit control team.
• Strong financial understanding is essential.
• Excellent communication skills for stakeholder interaction.

Responsibilities

• Lead contact with Credit Insurers and manage credit-related activities.
• Organize and lead monthly management meetings.
• Oversee the Credit Control Department and manage the team proactively.

Skills

Financial understanding

Problem-solving

Team leadership

Communication

Self-motivation

Job description

An exciting opportunity for a Group Credit Manager has become available at our Head Office. This challenging yet rewarding role involves leading Credit Control for our group of companies, reporting to the Finance Director. The role requires overseeing credit-related activities such as risk management, developing and implementing credit policies, and managing the team. It is an office-based position at our Head Office in Shirley, near the M42.

The successful candidate will:

• Have prior experience working within a busy credit control team,
• Possess strong financial understanding,
• Be capable of problem-solving,
• Be confident in leading a team,
• Be self-motivated and driven,
• Have excellent communication skills to liaise with internal and external stakeholders, ensuring the success of the company's credit function.

Key responsibilities include:

• Act as the lead contact with Credit Insurers, monitor insured limits, submit claims promptly, assist in renewal negotiations,
• Organize and lead monthly meetings with senior management,
• Provide management information on bad debts, debtor days, collections, and other reports,
• Manage cash collection for all Group companies,
• Ensure departmental systems and protocols are efficient and adhered to,
• Oversee the Credit Control Department and manage the team proactively,
• Process all group credit applications and PODs,
• Make major or sensitive credit decisions,
• Control credit limits,
• Manage litigation, insolvency practitioners, and pursue claims,
• Set and manage credit policies and credit notes,
• Conduct risk assessments for existing accounts and new applicants,
• Maintain strong relationships with Credit Control, senior management, and other departments,
• Review sales terms and conditions before approval,
• Visit customers and company sites as needed.

Benefits include:

• Profit Share Bonus (dependent on company performance),
• Private Medical Insurance,
• Company pension scheme via Salary Sacrifice,
• 23 days’ paid holiday plus 8 Bank Holidays, increasing with service,
• Life Assurance Scheme,
• Health Cash Plan – Salary Sacrifice,
• Company workwear/PPE,
• Employee Assistance Programme.

About Us

With over a century of experience, we are one of the UK’s largest independent builders’ merchants, with branches across the Midlands and South-East. We supply a wide range of building materials and offer expert advice to builders, tradespeople, and DIY enthusiasts. Our focus on reliable delivery, knowledgeable staff, and strong supply partnerships ensures our customers’ projects progress smoothly.

We are committed to our people and communities, donating a portion of profits annually to the EH Smith Charitable Trust to support local charities and nonprofits.

Our People

We prioritize a people-first culture that is caring, respectful, and supportive. We invest in our colleagues’ well-being and development, fostering an inclusive environment where everyone can grow and succeed. Whether starting their journey or advancing their career, our colleagues are encouraged and supported to reach their full potential.