Group Credit Controller

Swansway Group; Stoke-on-Trent; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Holidays with length of service

Your Birthday off

Company Pension Scheme

Death in Service Benefit

Long service recognition

Annual flu jab

Discounts for family and friends

Cycle to work scheme

Employee recruitment referral payments

Employee assistance programme and coun

Occupational health services

Flexible working patterns

Car Benefit Scheme

Job summary

Swansway Group is seeking a Group Credit Controller to oversee the credit control function across all group dealerships. You will work closely with the Group Financial Controller to supervise and develop the credit team, building relationships with customers, suppliers and internal operations.

The role requires a full UK driving licence and will involve travel to North and Lancashire dealerships from Crewe, Stoke, Stafford or Chester as needed.

Qualifications

• Experience in credit control across multiple sites.
• Strong debt recovery experience.
• Excellent communication skills.
• Proficient in PowerPoint and Excel.

Responsibilities

• Support Credit controllers across various Dealership sites.
• Manage customer accounts and business accounts.
• Reduce debt and recover late payments via email, telephone or letter.
• Issue credit limits and work with main Dealerships to ensure eligibility.
• Sign off payment plans and suspend customer accounts.
• Identify customer accounts that present risk.
• Assist with credit reports and approval of credit terms.
• Ensure team members follow business processes.
• Overseeing the processing of late payments and chasing outstanding debts.
• Maintain and build strong relationships with other departments.
• Managing month-end reporting and mitigating payment issues.
• Present accurate and concise reporting and data to senior management and the board.

Skills

Credit control

People management

Stakeholder management

Debt recovery

Multi-site operation

Reporting

Communication skills

Excel

PowerPoint

Tools

Keyloop

Kerridge

Job description

We are currently recruiting for a Group Credit Controller to join the Swansway Family.

Reporting into the Group Financial Controller, you will supervise and support our Credit control team with Looking after the Credit control function across all group Dealerships.

As Group Credit Controller, you will be responsible for supporting, coaching and developing the wider credit control team. Building and maintaining positive and lasting relationships with customers, suppliers, key Stake holders and internal operations.

Due to the nature of this role, the chosen individual should hold a full UK driving licence.

The position can be stationed at - Crewe, Stoke, Stafford or Chester. The role will require addition travel to all North and Lancashire Dealerships on request.

• Supporting Credit controllers across various Dealership sites.
• Manage customer accounts and business accounts.
• Reduce debt and recover late payments via email, telephone or letter.
• Issue credit limits and work with main Dealerships to ensure of eligibility.
• Sign off payment plans and suspend customer accounts.
• Identify customer accounts that present risk.
• Assist with credit reports and approval of credit terms.
• Ensure team members follow business processes.
• Overseeing the processing of late payments and chasing outstanding debts.
• Maintain and building strong professional relationships with other departments
• (Sales, Service, Parts, Bodyshop, etc.).
• Managing month-end reporting and mitigating payment issues.
• Present accurate and concise reporting and data to senior management and the board.

Experience of multi-site organisation.

Previous credit control experience.

Management of credit control function

Strong debt recovery experience.

Excellent communication skills – verbal, written and listening.

Excellent computer skills – including Power Point and Excel.

Advantageous but not essential

Motor vehicle or automotive industry experience.

Desirable system experience – Keyloop, Kerridge or similar.

Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.

We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts.

All this is supported by our Head Office in Crewe.

But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!

• Holidays that increase with length of service
• Your Birthday off
• Company Pension Scheme
• Death in Service Benefit
• Long service recognition
• Annual flu jab
• Discounts on products and services that extend to your family and friends
• Cycle to work scheme
• Employee recruitment referral payments
• Employee assistance programme and counselling service
• Occupational health services
• Flexible working patterns
• Car Benefit Scheme for employee or family

#creditcontrol #creditcontolleroles #creditcontroldepartment #debtrecovery