Group, Conference and Events Executive

Hilton; York; On-site; GBP 27,000; Full time

Job summary

Join Hilton as a Group, Conference and Events Executive to maximise revenue opportunities in group reservations, conferences, and events. This role involves managing customer relationships, driving sales leads, and ensuring seamless event execution. At Hilton, you'll be part of a dynamic team that values positivity and inclusiveness in the hospitality industry.

Benefits

Free and healthy meals when on duty

Career growth and personal development programs

Team Member Travel Program

Discounted dental and health cover

28 days of holiday, increasing to 33 days

Qualifications

• Good organisational and administration skills.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Maximise revenue opportunities by managing events and driving sales leads.
• Build strong relationships with customers to understand their needs.
• Ensure complete administration and execution of all planned events.

Skills

Organisational skills

Communication skills

Customer service

IT skills

Education

Qualification in a relevant field

Job description

Join to apply for the Group, Conference and Events Executive role at Hilton

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Join to apply for the Group, Conference and Events Executive role at Hilton

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Yearly Salary of £26500
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas
  
  
  

What will I be doing?

As Group, Conference, and Events (GCE) Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC&E Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities
  
  
  

What are we looking for?

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field
  
  
  

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Work Locations

Hilton York Hotel

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Advertised Salary

26500

Job

Sales

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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