Group Allergen & Dietary Policy Lead

Thomas Franks; Banbury, Hook Norton; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Wider wallet scheme

Cycle to work scheme

Volunteer leave

Enhanced maternity/paternity leave

Job summary

Thomas Franks is seeking an allergen and dietary requirements specialist to lead policy, standards and guidance across locations. You will promote allergen safety, develop training resources and maintain the allergen management framework, collaborating with Nutrition, H&S, Culinary, Operations and Procurement.

The role requires 3–5 years’ experience in allergen management and a strong knowledge of UK legislation, with regular travel and a hybrid working pattern. An enhanced DBS may apply.

Qualifications

• Degree or recognised qualification in Food Science, Dietetics or related discipline.
• 3-5 years proven experience in allergen management, food safety, technical compliance or quality assurance in multi-site hospitality or food manufacturing.
• Strong knowledge of allergies and special diets.
• Strong understanding of UK allergen legislation and food safety requirements.
• Excellent communication, training and stakeholder management skills.
• Strong analytical and problem-solving capability with high attention to detail.
• Must have a Driving licence, regular travel is required.
• Experience working internationally.
• Experience within contract catering, hospitality, education catering or food manufacturing.

Responsibilities

• Policy, standards and specialist guidance for allergens across the business.
• Develop and maintain allergen policies, standards and guidance.
• Act as central subject matter expert for allergen and dietary requirements.
• Monitor relevant legislation and translate changes into practical guidance.
• Lead and maintain the Thomas Franks allergen management framework.
• Embed allergen requirements in systems, audits and operating procedures.
• Develop and deliver allergen awareness, education and supporting resources for operational teams.
• Support locations and clients with complex inquiries and provide clear escalation routes.
• Work with Culinary and Operations to maintain safe production and service practices.
• Collaborate with H&S on policy review and learning from audits, incidents and near misses.
• Build a library of practical allergen resources and materials.
• Deliver and maintain allergen training programmes and materials.
• Support and develop the Group allergen audit programme in line with H&S audits.
• Identify recurring themes, strengthen guidance, training and practice.
• Produce risk reports to the Group board on allergens and near misses.

Skills

Allergen management

Food safety

Policy development

Stakeholder management

Training delivery

Education

Degree in Food Science, Dietetics or related discipline

Job description

Thomas Franks is seeking an allergen and dietary requirements specialist to lead policy, standards and guidance across locations. You will promote allergen safety, develop training resources and maintain the allergen management framework, collaborating with Nutrition, H&S, Culinary, Operations and Procurement.

The role requires 3–5 years’ experience in allergen management and a strong knowledge of UK legislation, with regular travel and a hybrid working pattern. An enhanced DBS may apply.