Groundscare Service Technician

Ben Burgess & Co.; Coates; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonus scheme

Unlimited training investment

Enhanced holiday and sick pay

Pension, life insurance, and employee 

discounts

Job summary

Ben Burgess invites enthusiastic individuals to join our Groundscare team, supporting John Deere and other brands with first-class field and workshop service.

As a Groundscare Service Technician, you will diagnose, repair, and service equipment, mentor apprentices, and ensure top-quality service for customers across our depot network.

Qualifications

• Outstanding knowledge of mechanical, electrical, and hydraulic systems.
• Commitment to delivering exceptional customer service.
• Ability to work independently and as part of a team.
• Self-motivation, good communication, and willingness to learn new products.
• Experience in a franchised dealer environment preferred but training is provided.
• Ability to maintain and repair machinery using special tools and following procedures.
• Flexibility for peak seasons and weekends.
• A valid UK driving licence.

Responsibilities

• Diagnosing and repairing groundscare equipment.
• Servicing machinery including John Deere and other brands.
• Self-development through training on new products and services.
• Quality assurance in workshop and field settings.
• Mentoring apprentices and trainees.
• Preparing new and used equipment for delivery.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Customer service

Teamwork

Self-motivation

Driving licence

Tools

Special tools

Job description

Location: Cambridgeshire, Peterborough, Bedfordshire and Rutland

Depot locations: Coates, Ellington & Oakham

We're looking to expand our current team and are seeking enthusiastic individuals to join and collaborate with the prestigious John Deere brand, along with other brands working within our Groundscare team. With over 90 years of experience and a deep-rooted commitment to our motto, 'Where Service Still Counts,' we take pride in providing first-class support and innovative solutions that drive real progress.

As a Groundscare Service Technician you'll be faced with exciting challenges and using state of the art machinery, providing excellent support to our customers. You will play a crucial role in delivering our amazing customer service.

What you'll do

• Diagnosing and repairing groundscare equipment;
• Servicing machinery both of the John Deere brand, but also other brands;
• Self-development through continuously developing your skills and knowledge through training on new products and services;
• Quality assurance both in the workshop and in field settings;
• Mentoring apprentices and trainees;
• Preparing new and used equipment for delivery.

Is this you?

We're looking for people who have

• Outstanding knowledge of mechanical, electrical, and hydraulic systems;
• A commitment to delivering exceptional customer service;
• The ability to work both independently and as part of a team;
• Self-motivation, strong communication skills, and a drive to embrace new challenges;
• Experience in a franchised dealer environment is preferred, but not essential as comprehensive training will be provided;
• Proficiency in maintaining and repairing machinery using special tools and following approved technical procedures;
• Flexibility to adjust working hours during peak seasons and weekends;
• A valid UK driving licence;

At Ben Burgess, we believe that investing in our people is the key to our success. When you join us, you'll be part of a supportive, family-oriented team that values your development and wellbeing.

• Competitive pay, reviewed annually
• Bonus scheme based on performance and depot success
• Unlimited investment in your training - we don't put a cap on your growth!
• Enhanced holiday and sick pay to support your work-life balance
• Company pension, life insurance, employee discounts, and more

Ben Burgess is a Disability Confident Employer - if you need any adjustments during the application process, let us know.