Grounds and Siting Team Manager – Haven

Haven; Flamborough; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Dining discount (50% plus)

Haven Holidays discount 20%

Free facility access

National brand savings

Exclusive team perks

Job summary

Haven is seeking a Grounds & Sit ing Manager to lead our outdoor maintenance and caravan siting operations. You will drive high standards, coach a motivated team, and manage budgets and resources to ensure safe, compliant, and exceptional guest experiences.

In this hands-on role you’ll champion continuous improvement, oversee scheduling, safety, and training, and partner with facilities to deliver outstanding grounds and siting outcomes across the park.

Qualifications

• Proven experience in a senior grounds/maintenance role.
• Strong leadership and communication skills.
• Ability to manage budgets and resources effectively.
• Knowledge of health and safety regulations.
• Willingness to work flexible hours (evenings/weekends/holidays).

Responsibilities

• Lead the grounds and caravan siting operations.
• Motivate and develop the team to meet targets.
• Oversee scheduling, budgets, and resources.
• Ensure compliance with health and safety standards.
• Identify and implement process improvements.
• Provide training and coaching to staff.

Skills

Team leadership

Customer service

Health and safety knowledge

Budgeting and financial management

Scheduling and multi-tasking

Communication skills

Job description

Position: Grounds & Siting Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests experience and the beauty of our surroundings.

As the Grounds & Siting Manager, you’ll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• – Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.
• – Strong leadership and communication skills.
• – Ability to work in a fast-paced environment while maintaining attention to detail.
• – Exceptional customer service and problem-solving abilities.
• – Knowledge of health and safety regulations.
• – Strong organisational and multitasking skills.
• – Experience in budgeting and financial management.
• – Flexibility to work evenings, weekends, and holidays.

What We Offer

• – An inclusive, supportive work environment.
• – Comprehensive training and ongoing support.
• – Career development opportunities, including fully funded qualifications.
• – Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!