Grounds and Cleansing Systems Coordinator

Eastleigh; Eastleigh; Híbrido; GBP 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 24–29 days

Hybrid working

Pension scheme

Gym membership discounts

Employee assistance programme

Collaborative environment

Descripción de la vacante

Eastleigh Borough Council is recruiting a Grounds and Cleansing Systems Coordinator for the Open Spaces/Street Cleansing services. The role is permanent, 37 hours per week, with a salary of £27,566 per year.

You will provide technical support, data analysis and reporting, and help improve service delivery while working in a busy, customer-focused environment. There is hybrid working and a focus on professional development.

Formación

• Educated to A level/NVQ level 3 or equivalent relevant experience.
• Full clean driving licence or access to transport to sites.
• Good ICT skills: Excel, Word and PowerPoint to manage and report work.

Responsabilidades

• Provide advice and technical support for frontline workers and managers.
• Analyse data to support service development and performance improvement.
• Troubleshoot issues from service operations.
• Produce reports and trend information; research topics as needed.
• Monitor and improve efficiency of rounds.
• Investigate and resolve service requests via the case system.
• Take ownership of smaller projects under supervision.
• Support ad hoc work and meeting logistics.

Conocimientos

A-level/NVQ3

Driving licence

Excel, Word & PowerPoint

Educación

A level/NVQ3 or equivalent

Descripción del empleo

Post Title Grounds and Cleansing Systems Coordinator

Directorate

Location

Advert Close date 22/11/2026

Job advert text Grounds and Cleansing Systems Coordinator

Permanent

37 hours per week

Salary £27,566 (Band 3)

Location: Twyford Road

Do you want to make a difference?

Here at Eastleigh Borough Council we are committed to making a positive difference for all the residents, businesses and visitors to Eastleigh and we are proud to be delivering on our promise to create sustainable and healthy communities and increase employment and wellbeing opportunities for all.

To help us achieve our ambitious strategy, we are looking for a highly motivated Systems Coordinator to join the team.

The role

You will be responsible for supporting and assisting the Open Spaces and Street Cleansing in undertaking their responsibilities to deliver and improve services, including providing technical and project support. This is a busy and reactive environment that requires customer service skills as well as an enthusiasm to learn the various IT systems used by the service.

Your activities will include:

• Provide advice and technical support for the Open Spaces and Street Cleansing frontline workers, office-based staff and managers. This requires on occasion going out on site visits rounds to ensure knowledge transfer.
• To analyse data from to support service development and improve performance.
• To troubleshoot problems arising from service operations.
• To produce reports, trend information and undertake research on specific topics.
• To monitor and improve efficiency of rounds.
• Investigate and resolve service requests through the case management system.
• Take ownership for smaller, less complex, projects under supervision and appropriate to your skills and experience.
• Work with team to support ‘ad hoc’ work.
• To support the team in arranging meetings, booking rooms, action notes and decision points from meetings and briefings.

About you

We are looking for a self-motivated individual who is a team player with people/customer service skills and excellent communication skills, written and verbal.

Qualifications, skills & experience:

• Educated to A level/NVQ level 3 or equivalent relevant experience
• Full (clean) Driving licence or can demonstrate the ability to reasonably get to and from sites which may not be located on or easily accessible via public transport routes.
• Good ICT skills (including the ability to use Excel, Word and PowerPoint to manage, monitor and report on the delivery of your work and contribute to the work of the team)

About us

In return you will be working with a great team in an organisation that is truly committed to a flexible, inclusive and enjoyable work environment. We are passionate about personal and professional development for all staff, offering exceptional conditions of employment, plus the chance to make a lasting difference to the community of Eastleigh.

Our benefits include:

• 24-29 days annual leave (depending on local government continuous service)
• Hybrid working with the ability to work from office and home and ability to accrue up to 2 days additional flexi leave per month (subject to operational requirements – pro rata for part time staff)
• Defined Benefit Pension Scheme
• Discounted Gym Memberships across the Borough
• Confidential Employee Assistance Programme
• Collaborative and inclusive working environment

If you have the skills, experience and motivation we are looking for, we would love to hear from you.

Closing date: 22 November 2026

Interview date: week commencing 30 November 2026