Ground Rent Administrator

Firstport; Liss Forest; On-site; GBP 21,000 - 30,000; Full time

Job summary

Firstport is seeking a Ground Rent Administrator to join our Estates Finance team in New Milton. The role focuses on accurate Ground Rent information, client communication and timely reporting, supporting monthly collections and account reconciliation.

You will work under the Ground Rent Team Leader, contributing to processes, maintaining cashbooks and ensuring compliance with company standards and client timelines.

Qualifications

• Excellent verbal and written communication skills.
• High attention to detail and strong numeracy.
• Interest in accounting or property management.

Responsibilities

• Run monthly reports to establish Ground Rent collections.
• Issue Ground Rent demands.
• Reconcile bank accounts and post customer receipts.
• Update records to reconcile Ground Rent receipts/debtors.
• Report and remit to clients within agreed timescales.
• Daily analysis of accounts and maintain cashbooks.
• Provide ongoing reporting to clients.

Skills

Verbal communication

Written communication

Attention to detail

Computer literacy

Numeracy

Interest in accounting

Job description

Job description

Job Role: Ground Rent Administrator

Location: New Milton

Contract: Permanant

Job Sector: Finance

Hours: 35 hours per week

As a Ground Rent Administrator, you will contribute to our vision of being the UKs favourite property manager by:

• Providing accurate and timely Ground Rent information for both internal and external clients ensuring all financial information is complete and accurate

This role reports to the Ground Rent Team Leader as part of the wider Estates Finance department

About You

You have excellent verbal and written communication skills could have an interest in accounting or property management.

As you are a natural problem solver, you have a high attention to detail and strong computer literacy and numeracy skills.

Main Responsibilities

• Running monthly reports to establish Ground Rent collections in the period
• Issuing of Ground Rent demands
• Reconciliation of bank accounts and posting of customer receipts
• Updating records to reconcile Ground Rent receipts/debtors
• Reporting and remitting to clients within agreed timescales
• Daily analysis of accounts and maintaining cashbooks
• Reporting as necessary to clients
• Ongoing review of processes and procedures
• Set an example for others by championing the Company FIRST values, Customer Charter principles and the Code of Business Conduct
• Any other ad-hoc duties as required within the Estates Finance function

Our Values

Friendly — We look out for people’s best interests, and show them we care by dealing with them in a warm and friendly manner.

Inventive — We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.

Respectful — We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.

Skilled — We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.

Trustworthy — We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.