Assistant Accounts Payable Manager

Firstport; Worcester; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Firstport seeks an Assistant Accounts Payable Manager to lead the AP team within our Estates Finance function. This hybrid role is based in Worcester or New Milton with 35 hours per week.

You will supervise up to 8 direct reports, drive KPI reporting, ensure CIS compliance, and implement process improvements while developing staff and coordinating with stakeholders.

Qualifications

• Experience in accounting or property management environments is essential.
• Strong customer focus with excellent communication and listening skills.
• Ability to coach and support teams while leading by example.
• Excellent organisation and ability to meet tight deadlines.
• Experience supervising a team and KPI tracking.

Responsibilities

• Supervise and support Accounts Payable team, including KPI management.
• Coordinate performance management, employee relations, and records.
• Provide training and support to Team Leaders and AP staff.
• Produce accounts payable reporting and monthly KPI reporting.
• Ensure CIS regulation and other regulatory compliance.
• Develop process improvements and assist system integrations.
• Liaise with internal/external stakeholders and manage expenses.

Skills

Leadership

Communication

Excel

Organisational Skills

Attention to Detail

Problem Solving

Team Coaching

Customer Focus

Education

AAT qualification (advantage)

Job description

Job description

Job Role: Assistant Accounts Payable Manager

Location: Hybrid (New Milton or Worcester)

Job Sector: Finance

Hours: 35 hours per week

As the Accounts Payable Assistant Manager, you will contribute to our vision of being the leading residential property manager by:

• Using your strong communication and leadership skills to supervise and support the team in their day-to-day tasks and KPI’s
• Having excellent organisational skills, using initiative, and taking ownership of problems through to successful resolution
• Working collaboratively, efficiently, and proactively in a high volume and fast paced environment

This role reports to the Accounts Payable Manager and has a team of up to 8 direct reports.

Main Responsibilities

• Identifying and growing one’s own talent to fill leadership positions in the future
• Supporting and coordinating of team members for the accounts payable function. Including but not limited to, performance management, employee relations, maintain any department records allocated etc.
• Assist with training and support to ensure Team Leaders and wider Accounts Payable team are adequately skilled for their roles.
• Accounts payable reporting and monthly KPI reporting
• Ensure compliance with CIS regulation and other regulatory bodies
• Dealing with escalated correspondence and telephone enquiries arising from Accounts Payable activity
• Responsibility for ensuring that accounting files and records are kept up to date and in good order
• Identify and implementing process improvement opportunities
• Supporting the integration of acquisitions and new systems
• Liaising with internal and external stakeholders
• Assisting the development and performance of accounts payable team, including goal setting, performance measurement, appraisals and training
• Authorising employees’ expenses and entitlements
• Set an example for others by championing the Company FIRST values, Customer Charter principles and the Code of Business Conduct
• Any other ad-hoc duties as required within the Estates Finance function

Skills and Experience

• Strong customer focus
• To lead by example, coach and support teams and colleagues
• Excellent communication and listening skills
• Computer literacy (particularly Excel) is essential
• Accurate with strong attention to detail
• Previous experience in an accounting or property management-based environment is essential
• Working toward a professional accounting qualification such as AAT would be an advantage
• Use of initiative in decision making and problem solving
• Have a positive and motivational attitude
• Excellent organisation skills with the ability to work to tight deadlines
• To achieve set goals and targets
• Able to promote a collaborative approach with all areas of the business
• Able to resolve queries and complaints promptly and effectively
• To work in accordance with FIRST values

Our Values

Friendly – We look out for people’s best interests and show them we care by dealing with them in a warm and friendly manner.

Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.

Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.

Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.

Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.